Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,767条点评

受信赖的顾客

经 Feefo 确认

1 month ago

Company

Easy to navigate site. Good choice of products. Reasonable prices. Quick delivery. Packed well. Overall excellent company.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Judith Ann Harrison

经 Feefo 确认

GBR

1 month ago

Judith Ann Harrison 就 The Pet Health Club Shop 说了什么:

Grateful Thanks

So easy to use the website and I'm grateful as ordering is so easy and very quickly delivered.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Love the online PHC shop <3

Convenient, very easy to use, with lots of products choice and of course PHC member discounts!

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Poppydog's favourite food

Perfect. Order on line with rollover affording me massive discount. Delivery by DHL.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

No reminder for repeat orders

I didn’t get a reminder of repeat order so didn’t get time to cancel it. I had to then pay for return. Every other repeat order I get reminder if you want to cancel.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Good afternoon, Thank you for your feedback. We are so sorry to hear this. If you'd like to discuss our service or your order, please get in touch with us directly at shop@thepethealthclub.co.uk please include your order number so we can help as quickly as possible. Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Andrew Hardgrave

经 Feefo 确认

GBR

1 month ago

Andrew Hardgrave 就 The Pet Health Club Shop 说了什么:

Very satisfied customer

Excellent prompt delivery at a very competitive price

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

June Mackenzie

经 Feefo 确认

1 month ago

June Mackenzie 就 The Pet Health Club Shop 说了什么:

Budgie Pellets

Ordering is easy to do online

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Leslie Yates

经 Feefo 确认

GBR

2 months ago

Leslie Yates 就 The Pet Health Club Shop 说了什么:

Top Clasd

The method of service is very good coupled with an efficient ordering/delivery service The only small setback is that I required 2 vet soothe clear (green colouring on box) and I received 2 clear...

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

2 months ago

Very efficient, orders always arrive when expected.

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

Devon McLay

经 Feefo 确认

2 months ago

Devon McLay 就 The Pet Health Club Shop 说了什么:

It’s straight forward and easy to order

Carrie-Ann

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息