Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The Pet Health Club Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,767条点评

受信赖的顾客

经 Feefo 确认

1 month ago

Very efficient order came on time ,I will be trying them when it's bonfire night

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Extremely unhelpful

Jess

The Pet Health Club Shop

1 month ago

Good afternoon, Thank you for your feedback. I have looked into your account and would like to apologise that we were unable to stop the order after it was placed. Unfortunately, our orders are sent directly to our warehouse for processing, and by the time we received your email, your order had already been picked and packed, so we were unable to make any amendments. I appreciate how frustrating this must have been. If you would like to discuss this further, please feel free to email us at shop@thepethealthclub.co.uk, and we will be happy to assist you. I look forward to hearing from you. In the meantime, I would like to apologise again for any inconvenience this has caused. Kind regards, Jess Pet Health Club Shop Customer Care Team

John

经 Feefo 确认

GBR

1 month ago

John 就 The Pet Health Club Shop 说了什么:

Very straight forward to find the product, place the order and deliverd quickly.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Very pleased

Very quick delivery, well packed items, goid price.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

Michael Vigars

经 Feefo 确认

1 month ago

Michael Vigars 就 The Pet Health Club Shop 说了什么:

Good rapid delivery

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Health Club Shop Customer Care Team

Deirdre Moore

经 Feefo 确认

GBR

1 month ago

Deirdre Moore 就 The Pet Health Club Shop 说了什么:

Now a loyal customer.

Easy to order and find specific items on the web site. Good value and free UK delivery. Very prompt and well-packaged.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess Pet Health Club Shop Customer Care Team

Richard Friend

经 Feefo 确认

GBR

1 month ago

Richard Friend 就 The Pet Health Club Shop 说了什么:

Delicious, expensive dog biscuits

Good service. It’s tricky to find the past orders/website.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

Mr a a moors

经 Feefo 确认

1 month ago

Mr a a moors 就 The Pet Health Club Shop 说了什么:

Fantasti

Excellent service ordering is easy , it literally takes two day if not sooner , and for someone like myself unable to walk far it’s been a life saver

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Excellent next day service.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Health Club Shop Customer Care Team

受信赖的顾客

经 Feefo 确认

1 month ago

Brilliant service!

Very efficient and helpful. When my first package was ‘Returned to Sender’ the company were extremely helpful and I received my replacement very quickly.

Jess

The Pet Health Club Shop

1 month ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Health Club Shop Customer Care Team

没有收到评价邀请？

Feefo Trusted Service Awards

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