Award-winning makers of luxury soap bars, bath products and soy wax candles, based in the heart of the English countryside.
服务
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过去一年内的 条评价
显示全部3,486条点评
受信赖的顾客
经 Feefo 确认
5 years ago
Fragrance not as expected
Beautiful packaging but I didn’t think the product had the fragrance of lily of the valley
Jonny
The English Soap Company
5 years ago
Thank you for taking time to leave us some important feedback, it's important to us to hear what our customers think of our products. Regarding the fragrance, our Lily of the Valley candle is one of our lighter floral scents that we have in production but we are sorry to hear that you felt that the fragrance was not present. We will be sure to pass this comment onto to our Production Line Manager for further investigation. Without customers like yourself providing us with feedback on our products, we cannot improve as a company and continue to deliver high quality service. We hope to have you as a customer again in the future.
Jonny
The English Soap Company
5 years ago
Please accept our apologies, our comments were regarding our Eau de Toilette.
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受信赖的顾客
经 Feefo 确认
5 years ago
Lovely fragrant soap
Soap arrived quickly, gorgeous smell
Jonny
The English Soap Company
5 years ago
Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you enjoyed the fragrance of your purchase. We look forward to having you as a customer again in the future.
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受信赖的顾客
经 Feefo 确认
5 years ago
Gorgeous
Service was great, items came really well packaged and the delivery was very prompt too !
Jonny
The English Soap Company
5 years ago
We're delighted to hear that your purchases were delivered safely and promptly. Thank you for taking the time to letting us know your experience!
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Anne Donaldson
经 Feefo 确认
5 years ago
Anne Donaldson 就 The English Soap Company 说了什么:
Love soaps
The service I receive is always excellent. The soap come wrapped in paper and in a "jiffy" bag that is recyclable.
Jonny
The English Soap Company
5 years ago
Hi Anne, thank you for choosing to shop with us again. It's lovely to see that you have enjoyed our service and that the delivery methods were efficient and met your expectations. We hope you enjoy your purchases and hope to have you as a customer again in the future.
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MP
Michele Powell
经 Feefo 确认
5 years ago
Michele Powell 就 The English Soap Company 说了什么:
prompt receipt of purchase, well packaged
Jonny
The English Soap Company
5 years ago
Hi Michele, we are thrilled to here that the service that you received was prompt and packaged safely. We sincerely hoped you enjoyed your purchase and thank you for supporting for our family business.
MP
Michele Powell
5 years ago
I hope you also received my comments on the Bergamot and Ginger eau de toilette and body oil, but I'll reiterate in case you haven't. Love both of these products the body oil is a wonderful moisturiser and a good base layer for the eau de toilette. I absolutely love the scent of the eau de toilette, and find the fragrance quite unisex as my husband likes it as much as I do!
Jonny
The English Soap Company
5 years ago
Hi Michele, thanks for your reply and we are very pleased that both you and husband also enjoyed Our Bergamot and Ginger Eau de Toilette and Body Oil. It means so much to hear your individual thoughts and feelings on the products we manufacture. We hope you enjoy them all!
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受信赖的顾客
经 Feefo 确认
5 years ago
Try these soaps, lovely scents in gorgeous wrapping.
Beautiful products, no issues with shipping or customer service
Jonny
The English Soap Company
5 years ago
Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you were satisfied with the service and the time taken to delivery your order to you. Thank you for supporting our family business!
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受信赖的顾客
经 Feefo 确认
5 years ago
Satisfied customer
Excellent range of products. I received the goods very quickly and they were very well packed.
Jonny
The English Soap Company
5 years ago
Hi, we are delighted to hear that you are satisfied with the range of our products and with the service provided. We always endeavour to maintain a high level of customer care throughout every process.
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PC
Patricia Constable
经 Feefo 确认
5 years ago
Patricia Constable 就 The English Soap Company 说了什么:
Really quick delivery. Packaged well and absolutely top quality products.
Jonny
The English Soap Company
5 years ago
Hi Patricia, Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you were satisfied with the service, the time taken to delivery your order to you and that you enjoyed the fragrance of our Kew Gardens Soap Collection so much. Thank you for supporting our family business!
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IB
Ian Brooks
经 Feefo 确认
5 years ago
Ian Brooks 就 The English Soap Company 说了什么:
Great product
Goods ordered where packed well and came within 5 days of order
Jonny
The English Soap Company
5 years ago
Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you were satisfied with the service and the time taken to delivery your order to you. We hope you enjoy your order!
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受信赖的顾客
经 Feefo 确认
5 years ago
Lovely gift, website easy to use. Would recommend to family and friends.
I bought a gift for my friend, a pick your own mix gift box. Website very easy to use, lovely products. Delivery was prompt and packaged well.
Would definitely use again and would recommend to family...
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Jonny
The English Soap Company
5 years ago
We're very humbled to receive such a lovely review, thank you for taking the time to provide us with feedback about your experience with our company. We are pleased to hear that you were satisfied with your purchase and would like to recommend us. We hope that your friend enjoyed their gift. Thanking for supporting The English Soap Company.
The English Soap Company is a family-run business based in the heart of the English countryside. Specialising in luxury soap bars, bath products and soy wax candles. Our products are sustainable and cruelty-free. They are available in a wide range of unique fragrances created by expert perfumers.
The English Soap Company is a family-run business based in the heart of the English countryside. Specialising in luxury soap bars, bath products and soy wax candles. Our products are sustainable and cruelty-free. They are available in a wide range of unique fragrances created by expert perfumers.