Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

The English Soap Company 点评

https://theenglishsoapcompany.com

卓越

Award-winning makers of luxury soap bars, bath products and soy wax candles, based in the heart of the English countryside.

服务

4.9

767

810

过去一年内的条评价

显示全部3,486条点评

Carol

经 Feefo 确认

Birmingham

5 years ago

Carol 就 The English Soap Company 说了什么:

Beautiful soaps

Absolutely love these soaps, they smell so lovely and leave your skin feeling so soft. Love the packaging too

Jonny

The English Soap Company

5 years ago

Hi Carol, thank you for taking the time to review the service you received from us. We're thrilled that you are enjoying your soaps. If you need anything further, please do not hesitate to contact us. We look forward to having you as a customer again in the future. The English Soap Company.

受信赖的顾客

经 Feefo 确认

5 years ago

Efficient

Quick to send me my order. All well packaged and delightful soap.

Jonny

The English Soap Company

5 years ago

Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you were satisfied with the service, your purchase and the time taken to delivery your order to you. We look forward to having you as a customer again in the future. The English Soap Company.

受信赖的顾客

经 Feefo 确认

5 years ago

I really can't fault this company: orders are acknowledged quickly, delivery is prompt, parcel and contents arrive well packaged and are of superb quality. I wouldn't hesitate to recommend them.

Jonny

The English Soap Company

5 years ago

Thank you so much for leaving this lovely review. We endeavour to maintain a high level of customer care in everything that we do. We hope you enjoy your purchases and hope to have you as a customer again in the future! The English Soap Company Team.

受信赖的顾客

经 Feefo 确认

5 years ago

Just perfect

Fantastic customer service great soaps more than pleased with my purchase definitely recommend this company.

Jonny

The English Soap Company

5 years ago

Hi there, we are so pleased to hear that you were satisfied with your purchase and would like to recommend us. We endeavour to maintain a high standard of customer care in every part of our business. We looking forward to having you as a customer in the future.

Tony Alers-Hankey

经 Feefo 确认

5 years ago

Tony Alers-Hankey 就 The English Soap Company 说了什么:

Fast, accurate service.

Jonny

The English Soap Company

5 years ago

Hi Tony,Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you were satisfied with the service and the time taken to delivery your order to you. If you need anything further, please do not hesitate to contact us. We look forward to having you as a customer again in the future. All the best, The English Soap Company 💚 🦚

Jo D

经 Feefo 确认

Essex

5 years ago

Jo D 就 The English Soap Company 说了什么:

Fab-U-lous

Quick delivery, well packaged, awesome product. So fragrant were the Kew soaps that I wrapped them individually in cling film. Not my first purchase and certainly not my last.

Jonny

The English Soap Company

5 years ago

Hi Joanna,Thank you for your purchase and taking the time to review your experience with us. We’re thrilled to hear that you enjoyed the fragrance of our Kew Gardens Soap Collection so much.If you need anything further, please do not hesitate to contact us. We look forward to having you as a customer again in the future. All the best, The English Soap Company 💚 🦚

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息