Riviera Travel 点评

Thank you for taking the time to share your review. We are pleased to hear that you enjoyed the beautiful location and excursions, and that your Tour Manager's experience, knowledge and organisation helped make your holiday enjoyable. We were, however, sorry to note your comments regarding the hotel. Whilst its lakeside setting was appreciated, we understand that the absence of a bar and the delays during evening meals detracted somewhat from your stay. Your feedback has been shared with the relevant teams.

Thank you for taking the time to share your review. We are pleased to hear that you enjoyed the holiday overall and found the tours to be well planned. It is also wonderful to know that your Tour Leader was kind and supportive throughout. We note your comments regarding the long days and limited free time, particularly when dining independently in the evenings. We also appreciate your observations regarding the amount of walking involved on the tour. To help ensure our holidays are suitable for all guests, our Sales Team discusses mobility requirements at the time of booking, and we do ask that guests are open and transparent about any mobility limitations so that we can help determine whether a tour is the right fit for them.

Thank you for your 5* review!

Thank you for sharing your wonderful feedback about your recent tour of the Imperial Cities of Morocco. We are delighted to hear that you had such an excellent experience and enjoyed discovering all the sights with our knowledgeable team.

Thank you for sharing such positive feedback about your recent time with us on Lake Garda, Venice & Verona. We are delighted to hear that you enjoyed a well-organised trip and appreciated the wonderful hospitality and guidance provided throughout.

Thank you for taking the time to share your review. We are delighted to hear that you enjoyed the hotel, excursions and the company of your fellow travellers. It is especially pleasing to know that your Tour Manager made such a positive contribution to your holiday and helped make the experience so memorable. We note your comments regarding the hotel food. Whilst we are pleased to hear that you generally enjoyed the dining experience, we are sorry that some meals did not consistently meet the high standard you had anticipated. Thank you again for your feedback. Your comments have been shared with the relevant teams.

Thank you for your 5* review . We are very pleased to know that your recent holiday met your expectations and that everything went smoothly from start to finish.

Thank you for taking the time to share your review and for your continued loyalty to Riviera. We are delighted to hear that you have previously enjoyed four of our river cruises and have recommended us to friends. We were, however, sorry to read that this particular Seine cruise did not meet your expectations. Whilst the weather at Arromanches and Giverny was unfortunately beyond our control, we appreciate how disappointing it must have been for two of the highlights of your holiday to be affected by heavy rain. We also note your comments regarding the pace of the itinerary. Whilst the programme is designed to showcase as much of the region as possible, we appreciate that the number of excursions, early starts and coach transfers resulted in a busier experience than you would have preferred. We further note your disappointment that much of the sailing took place overnight, limiting the opportunity to enjoy the riverside scenery during daylight hours. Thank you again for your feedback. Your comments have been shared with the relevant teams for their consideration.

We are delighted to hear that you enjoyed such a wonderful and well-organised holiday with us. Thank you for sharing your positive feedback about your recent tour, and we look forward to welcoming you back again soon.