Thank you for taking the time to leave such a positive rating.
We are delighted to know you had such an enjoyable experience with us and we hope to welcome you on another holiday in the near future.
产品评价
Riviera Travel
Riviera Travel
6 days ago
Thank you for taking the time to share your review.
We are pleased to hear that you found the tour informative and enjoyed the fascinating locations visited throughout your holiday. It is also wonderful to know that you enjoyed the scenery, that the safari proved to be a highlight of the trip, and that the hotels met your expectations.
We were, however, sorry to note your comments regarding the length of some of the coach journeys and the limited opportunities for stops away from service stations. We also understand your disappointment at being unable to visit Eswatini, particularly as this was a part of the itinerary you had been looking forward to. We appreciate that the alternative arrangements, including the extended coach travel, did not provide the experience you had anticipated.
Thank you again for your feedback. Your comments have been shared with the relevant teams.
购买日期:05/10/2026
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受信赖的顾客
经 Feefo 确认
7 days ago
The dining experience in maritim Antonine hotel does not reach a 4* experience. Choice is limited and with the majority of food in a sauce. There was little of any of chef cooking. Cheese board was...
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Riviera Travel
Riviera Travel
6 days ago
Thank you for taking the time to share your feedback.
We were sorry to read that the dining experience at the Maritim Antonine Hotel did not meet your expectations. We note your comments regarding the variety of dishes on offer, the presentation of the food, and the overall dining experience.
Whilst we appreciate that you did not feel the hotel reflected a four-star standard in this respect, hotel star ratings are based on a range of factors, including the facilities, amenities and services available, rather than solely on the dining experience. We also recognise that hotel standards and classifications can vary between countries.
Thank you again for your comments. Your feedback has been shared with the relevant teams for their consideration.
产品评价
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your feedback with us.
We are delighted to hear that you had such a wonderful time exploring Malta and appreciated the seamless planning of your tour.
购买日期:03/10/2026
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EL
Eleanor
经 Feefo 确认
GBR
7 days ago
Riviera Travel
Riviera Travel
6 days ago
Thank you for your 5* review.
产品评价
Riviera Travel
Riviera Travel
6 days ago
Thank you for your 5* review!
We are thrilled that you had such a fantastic experience exploring Portugal with us and appreciated the seamless organisation and expert guidance throughout your journey.
We very much hope to welcome you again in the near future.
Thank you for leaving such a brilliant five-star rating.
We are thrilled to know you had such a positive experience and look forward to welcoming you aboard again soon.
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Riviera Travel
Riviera Travel
6 days ago
Thank you for your 5* review.
We are delighted to hear that you had such an interesting and well-organised holiday with us. It is wonderful to know that our tour manager and local guide helped make your experience so special, and that you enjoyed the accommodations and amenities provided.
Excellent staff at Head Office for bookings and confirming trips
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your positive feedback about your recent experience with our reservation team. We are delighted to know that our personnel provided such supportive assistance while you arranged your travel plans.
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Riviera Travel
Riviera Travel
6 days ago
Thank you so much for sharing such positive feedback about your time on board. We are delighted to hear that you enjoyed the wonderful scenery, excursions, and dining, and that the team provided such fantastic service throughout your holiday.
Thank you for sharing such wonderful feedback with us.
We are delighted to hear that you had such a positive experience on your holiday, and we look forward to welcoming you on another journey with us in the future.
产品评价
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing such positive feedback about your recent journey with us. We are delighted to hear that you enjoyed every aspect of the experience, from the onboard service and dining to the wonderful itinerary and weather.
购买日期:29/09/2026
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受信赖的顾客
经 Feefo 确认
8 days ago
Riviera Travel
Riviera Travel
6 days ago
Thank you for your 5* review.
产品评价
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your feedback with us regarding your recent holiday to Umbria, Perugia & Assisi.
We are delighted to hear that you thoroughly enjoyed the itinerary and appreciated the support of our tour manager and coach driver. We always value hearing how we can enhance our guests' overall experience, and your suggestion regarding group dining early in the itinerary will be shared with the relevant teams for review and consideration.
Bogdon on board the ship with us was an excellent Tour manager. Diogo was just as good in Porto in fact when the itinerary changed he took us to Costa Nova where we stopped for coffee and a walk...
Difficult to get through on Riviera phone service. Average wait time I had 30 minutes. Office not up to date with info about the trip.
We have travelled with Riviera on the Douro cruise and also the...
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Riviera Travel
Riviera Travel
6 days ago
Thank you for taking the time to share your feedback and for your continued support of Riviera.
We were pleased to read that you have previously enjoyed both our Douro cruise and Madeira tour. However, we were sorry to note your comments regarding your recent experience.
We regret that you experienced lengthy wait times when contacting us by telephone. Unfortunately, due to recent travel disruptions, including the impact of low water levels on some river cruise operations, our telephone lines have been particularly busy at times. We are sorry for the frustration and inconvenience this caused. We also note your comments regarding the information available at the time and are sorry that this did not meet your expectations.
We further note your observations regarding the consistency of the holiday experience. Whilst we work closely with our partners and suppliers to deliver the high standards our guests expect, we are sorry that you felt the quality varied between holidays.
Thank you again for your comments. Your feedback has been shared with the relevant teams.
产品评价
Riviera Travel
Riviera Travel
6 days ago
Thank you for taking the time to share your feedback.
We are delighted to hear that you found the yacht spotlessly clean, enjoyed the beautiful Croatian coastline, and found the swim stops, port visits and guided tours to be highlights of your holiday. It is also pleasing to know that the airport transfers were well organised and that you preferred starting and ending the trip in Trogir.
We note your comments regarding the onboard dining. Whilst we are sorry that some of the meals did not fully meet your expectations, dining preferences can vary considerably from guest to guest, and we were pleased to read that you enjoyed the lunch salads and many other aspects of the holiday.
We also note your observations regarding the walk in Sali. Our tour information is designed to help guests assess the suitability of a holiday before booking, and we encourage anyone with mobility concerns to discuss these with our Sales Team. Guests are, of course, welcome to sit out any excursion or activity they do not feel comfortable taking part in.
Thank you again for your comments. We were pleased to read that you found the holiday very enjoyable overall and would recommend it to others. Your feedback has been shared with the relevant teams.
Our guide Jude was exceptional and very attentive. Excellent organisation skills in a friendly manner really added to the holiday experience.
Riviera Travel
Riviera Travel
6 days ago
Thank you for your 5* review!
We are delighted to hear that our guide provided such an attentive and well-organised service during your holiday, and we appreciate you sharing your wonderful feedback with us.
产品评价
Riviera Travel
Riviera Travel
6 days ago
Thank you for your wonderful feedback.
We are delighted to hear that you enjoyed exploring the rich culture and stunning highlights of Andalusia, and that the balance of the itinerary and our guidance met your expectations.