I contacted Petplan on 3 occasions to sort out insurance for Toby. The first young lady was great, very helpful, gave me a quote and a ref number. The second gentleman was dreadful. So bad that I...
Generally excellent experience. Chose Petplan by perceived reputation as market leader, with genuine no quibbles cover. Only frustration is that I thought I would have received some confirmation by...
Having the customer services based in the UK would have been better though. For although the telephone operative spoke perfect English, their accent meant I had to concentrate more on the words...
took a new policy out on the 5th january, still no policy arrived !! its now the 16th Jan.Makes me wonder how it will work when or if i need to make a claim.
I recently tried to upgrade my insurance for both my kittens, I had to take out a new policy which I thought was unnecessary and I also had to pay £3.45 cancellation charge which I wasn't told about...
阅读更多
购买日期：09/01/2014
0
分享
受信赖的顾客
经 Feefo 确认
12 years ago
I chose to leave on advice of a friend in the industry
