I have used Petplan for years, they have always been helpful, they sort bills out directly with the vets and let you know as the process is happening.
I have never had any issues with bills being...
Quick. Excellent and Efficient.
Made an error when completing my pets details. I didn't notice untill reading my policy. Sent an email. 2 days later I received an email back advising all amended and...
Very helpful lady on telephone explained clearly what happens once our 4 week complimentary cover for our puppy was near to end of term. We initially had trouble accessing site to continue with...
Initially free 4 week cover provided by my vet. Easy to get a quote and pick the cover that suited our family. The cost and cover I found was competitive with others.
Easy to use. Prompt service. Especially as during the treatment and claim time. my dog passed away. It is upsetting and stressful and I cannot fault pet plan.
Fuss free experience. Vet liaised with Pet Plan. The latter acknowledged the claim promptly and settled quickly.
购买日期：30/06/2026
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受信赖的顾客
经 Feefo 确认
1 month ago
Very helpful but took rather a long time to sort the insurance out. Was a little surprised by this as we have been with your company for about 15 years with our previous cats and are still waiting...
Not used them as of yet ! but I think it’s disgusting that they cover pets for life yet you pay a bit extra for life time cover
Only if they die before 8 years of age .the life is not covered by...
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Gigi
Petplan
1 month ago
Hi,
Thanks for your review. We appreciate your comments regarding our T&Cs and policy coverage. I've logged this as feedback for the relevant team to consider. If you'd like to discuss this further with us please email us at social@petplan.co.uk with your query, pet's name and policy number.
Thanks, Gigi - The Customer Service Team
