Hi,
Thank you for review. I'm sorry to hear of the service you received. I've logged this as feedback to be relayed back to the agent. If you have any issues or queries, please don't hesitate to reach out to us at social@petplan.co.uk with query, your pet's name and policy number.
Thanks, Gigi - The Customer Service Team
We received good service from Petplan with our last dog so went with them again with our new furry baby.
The online policy booking seemed a bit of a faff, any time you clicked on a document to read...
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购买日期：05/07/2026
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受信赖的顾客
经 Feefo 确认
1 month ago
I was very pleased to recieve such kindness when arranging cover for my Ella, I was fully advised of all services and was able to raise questions and was very pleased to be given choices of plan to...
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购买日期：30/06/2026
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受信赖的顾客
经 Feefo 确认
1 month ago
购买日期：29/06/2026
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受信赖的顾客
经 Feefo 确认
1 month ago
Very helpful and put me at ease.
购买日期：01/07/2026
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MS
Mrs Iona Scott
经 Feefo 确认
GBR
1 month ago
Mrs Iona Scott 就 Petplan 说了什么:
We pay a very high premium now our did is 14 but, she had recently been very unwell and I would say it’s worth every penny. Great service. No quibble. Thank you at a very difficult time.
Very prompt service , clear and informative , emails. I have been with petplan for 16 years , and although a touch expensive for a old man like me , I have Very little to complain of .⁸9
购买日期：30/06/2026
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受信赖的顾客
经 Feefo 确认
1 month ago
It is very easy to complete and the offers are great, look forward to hearing from you 👍
Great response on the phone, genuinely interested in your pet and your circumstances. Everything was explained well and decisions were made on that. As we have used Petplan in the past we were...
