A little slow on the delivery updates, but arrived within timeframe. Surprised delivery was only one person so I had to help him carry carpet out the van - not sure how this would’ve worked for those...
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受信赖的顾客
经 Feefo 确认
3 days ago
Excellent - both company and delivery service
Delivery service was excellent. Driver helped me carry it to our property.
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AC
Alison Carpenter
经 Feefo 确认
GBR
4 days ago
Alison Carpenter 就 Online Carpets 说了什么:
Quickstep Aloha Bloom from Online Carpets
Reasonably priced. Delivery was quick and on time.
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MH
Morag Hay
经 Feefo 确认
GBR
4 days ago
Morag Hay 就 Online Carpets 说了什么:
carpet supply
carpet was delivered directly to our fitter as requested
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受信赖的顾客
经 Feefo 确认
4 days ago
Good
Speedy delivery of the actual order. Very slow delivering the samples. Customer service very good on the telephone
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受信赖的顾客
经 Feefo 确认
4 days ago
Excellent
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AB
Ann Burns
经 Feefo 确认
GBR
4 days ago
Ann Burns 就 Online Carpets 说了什么:
Amazing
I was kept up to date with the progress of my order and was delivered on time as they had said
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受信赖的顾客
经 Feefo 确认
4 days ago
Quality
First class
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DS
Debbie Sharpe
经 Feefo 确认
GBR
5 days ago
Debbie Sharpe 就 Online Carpets 说了什么:
Won't be buying from here again
Terrible, was told to wait another week after my delivery for lost.
Customer Services
Online Carpets
3 days ago
Hello Debbie,
Thank you for taking the time to share your feedback. We’re sorry for the disappointment and inconvenience caused by your delivery not arriving as expected.
The majority of our deliveries are completed within the expected timescales, although unforeseen circumstances can occasionally cause delays. When you contacted us, we offered to arrange a replacement, but we understand that you chose to proceed with a refund instead.
We appreciate that this was a frustrating experience and regret that we did not meet your expectations on this occasion.
A member of our Customer Care team will be in touch shortly to learn about your experience.
Kind Regards
Suzanne
Online Carpets
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IE
Izzy Ejvet
经 Feefo 确认
GBR
5 days ago
Izzy Ejvet 就 Online Carpets 说了什么:
Laminate flooring
Great comms, will buy again.
Regular contact made by email from the purchase to the actual delivery.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
