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Online Carpets评论

显示全部49,508条点评

Izzy Ejvet

经 Feefo 确认

GBR

5 days ago

Izzy Ejvet 就 Online Carpets 说了什么:

Laminate flooring

Great comms, will buy again. Regular contact made by email from the purchase to the actual delivery.

Darren Cross

经 Feefo 确认

GBR

5 days ago

Darren Cross 就 Online Carpets 说了什么:

Bourneville Bedroom Carpet

Brilliant experience from start to finish, well worth waiting for.

Tina Start

经 Feefo 确认

5 days ago

Tina Start 就 Online Carpets 说了什么:

Very very happy over the moon with customer service😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃

受信赖的顾客

经 Feefo 确认

5 days ago

Excellent service and 10/10 flooring

受信赖的顾客

经 Feefo 确认

5 days ago

Delivered quickly ,only to the door ,not brought into house,not the best if you live in a flat,carpet good value

Vera Barnes-wells

经 Feefo 确认

5 days ago

Vera Barnes-wells 就 Online Carpets 说了什么:

kept up to date about delivery

Daphne Fergus

经 Feefo 确认

GBR

5 days ago

Daphne Fergus 就 Online Carpets 说了什么:

Excellent service and quality products

Excellent customer service received. My order came very quickly. Definitely recommend this company.

Rebecca Wills-Morgan

经 Feefo 确认

GBR

5 days ago

Rebecca Wills-Morgan 就 Online Carpets 说了什么:

Not the best!

Not the greatest this time I'll be honest! Not your usual standard! Good job my flooring is now finished because not sure if use again Sorry and we have always rated you highly!

Customer Services

Online Carpets

2 days ago

Good afternoon, Thank you for taking the time to share your concerns with us. We’re sorry to hear that you’ve been left disappointed with our delivery service. While the majority of our deliveries are completed within the expected timeframes, we recognise that occasionally, unforeseen issues can result in delays or deliveries not taking place as planned. We understand the frustration this can cause and continually look for ways to improve our service, using customer feedback to identify areas where we may have fallen short of expectations. We’re pleased to hear that your project is now complete, and we equally appreciate your feedback that your previous experiences with us have been positive. We strive to deliver this same high standard of service consistently and are sorry that, on this occasion, we haven’t met your expectations. A member of our Customer Care Team will be in touch shortly to discuss your experience further and explore how we may work towards a more satisfactory outcome. Kind regards, Jenny Online Carpets

Diane Blakeston

经 Feefo 确认

GBR

5 days ago

Diane Blakeston 就 Online Carpets 说了什么:

Amazing. Very pleased with my purchase.

Fabulous service.

受信赖的顾客

经 Feefo 确认

5 days ago

Great service and Paul the delivery guy is a credit to the company

I received an email highlighting when my delivery would be. I was kept up to date on the day of delivery and on when to expect my carpets. When Paul arrived, he was polite and helpful, he is a real...