Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Online Carpets 点评

http://www.onlinecarpets.co.uk/

卓越

服务

4.8

/5

5

4

3

2

1

2,266

192

48

15

58

2,579

过去一年内的条评价

显示全部49,501条点评

受信赖的顾客

经 Feefo 确认

1 day ago

perfect exactly as described

excellent service, quick delivery and exactly as described. now its laid its great quality and we are really pleased with it.

0

受信赖的顾客

经 Feefo 确认

1 day ago

Quick delivery driver excellent

0

SB

Steve Battershill Stephen G Battershill

经 Feefo 确认

1 day ago

Steve Battershill Stephen G Battershill 就 Online Carpets 说了什么:

Service is always excellent

0

MF

Mark Foster

经 Feefo 确认

1 day ago

Mark Foster 就 Online Carpets 说了什么:

Can’t fault. Process was smooth and arrived on time.

0

RW

Rosalind Westwood

经 Feefo 确认

1 day ago

Rosalind Westwood 就 Online Carpets 说了什么:

Quick and efficient service

0

受信赖的顾客

经 Feefo 确认

1 day ago

Excellent Value for Money - Highly Recommend

Online Carpets are fantastic - I would not go anywhere else. They deliver on time, have excellent customer service. I have used them last year and all their carpets are excellent quality. I also...

0

JS

Jason SPENCER

经 Feefo 确认

GBR

2 days ago

Jason SPENCER 就 Online Carpets 说了什么:

Great carpets at affordable prices

Excellent , probably the 3rd time I’ve ordered from online carpets , you save a fortune on prices and the quality isn’t compromised

0

CH

Chloe Hendry

经 Feefo 确认

2 days ago

Chloe Hendry 就 Online Carpets 说了什么:

Online carpets customer service was brilliant when I called to enquire about my missing underlay

0

受信赖的顾客

经 Feefo 确认

2 days ago

Extremely thin product

Quick and efficient

0

受信赖的顾客

经 Feefo 确认

3 days ago

Not ideal

Not great- nonchalant response. No offers of anything. Very low level apology

Customer Services

Online Carpets

2 days ago

Hello, Thank you for sharing your feedback. We’re sorry for the disappointment and inconvenience caused by your delayed delivery. We understand that you needed your order within a specific timeframe and that waiting for a replacement wasn’t an option. We cancelled your order and processed a refund at your request, but we’re sorry that your experience and our response left you feeling let down. Although most deliveries arrive within the expected timescales, we recognise how frustrating it is when things don’t go to plan. A member of our Customer Care Team will be in touch shortly to discuss your experience further.

0