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Nelnet Bank 点评

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Nelnet Bank, member FDIC, rewards success along your financial journey with low student loan refi rates.

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过去一年内的 条评价

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受信赖的顾客
15 days ago
购买日期:04/08/2025
Private Student Loan
There are SO many obstacles to getting a new loan that it’s ridiculous. We have been using NelNet for two years and only this year did we have this many issues. Also the website won’t display all...

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Adam
Nelnet Bank
14 days ago
Thank you so much for reaching out and sharing your experience. We truly appreciate customers like you who offer candid feedback—it helps us build better products, and for that, we’re grateful. One of our core values is to make things beautifully simple, and we’re sorry to hear that we didn’t meet that expectation this time. We’re currently reviewing your application experience in depth to identify how we can improve the process for all our customers moving forward. We sincerely hope you'll give us another chance.
受信赖的顾客
14 days ago
Thank you. We have used you for two years and had no problem so to have such an issue that stopped us cold for an entire semester is difficult to understand. Nothing has changed with us. We have finally been approved for a loan and hope to continue to use NelNet for our last year of school- if you allow us to!
受信赖的顾客
14 days ago
购买日期:31/07/2025
受信赖的顾客
15 days ago
购买日期:30/07/2025
Private Student Loan
Thank you for your efforts and with the loan and all everything was so nice and orderly!
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Adam
Nelnet Bank
13 days ago
Thank you for sharing your positive feedback with us! We are happy that you had a good experience working with us. Let us know if there's anything else we can help with!
受信赖的顾客
21 days ago
购买日期:25/07/2025
LO
Loren
South Amherst
21 days ago
购买日期:25/07/2025
Private Student Loan
It was very easy, to fill out the paperwork and sign. The questions were easy and hearing back from you was a breeze.
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Adam
Nelnet Bank
13 days ago
Loren, thank you so much for your kind words! We're happy to hear that the application was simple to use and you had a good experience with us. Let us know if there's anything we can help with in the future!
受信赖的顾客
22 days ago
购买日期:28/07/2025
Private Student Loan
Helpful and good communication
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Adam
Nelnet Bank
13 days ago
Thank you so much for taking the time to provide us with your positive feedback. We appreciate it! Let us know if there's anything else we can help with.
受信赖的顾客
22 days ago
购买日期:28/07/2025
Private Student Loan
First person I talked to was not that helpful. The second person I talked to was wonderful thank you.
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Ryan
Nelnet Bank
22 days ago
Thank you sincerely for your feedback. Your positive words have made our day and reinforced our dedication to exceptional customer service for everyone. Rest assured, we will carefully review your full experience to ensure we are providing the best possible experience from start to finish.
受信赖的顾客
25 days ago
购买日期:02/07/2025
Private Student Loan
Although the staff was friendly & helpful, the process was long & burdensome. When you think you have submitted everything, they continue to request more documents - even for a very small loan.
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Ryan
Nelnet Bank
23 days ago
Thank you for sharing your feedback. We genuinely strive to provide every customer with a positive experience, and we’re sorry to hear that yours did not meet expectations. Your insights are invaluable in helping us improve our services. Rest assured, we will carefully consider your suggestions as we strive to improve for all our customers.
JO
Josh
Pennsylvania
25 days ago
购买日期:23/07/2025
Private Student Loan
They went through the whole process approving me then rejecting me at the very end leaving me days to find a new loan provider. 5 days before money is due to return to school now I may not be able...

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Ryan
Nelnet Bank
23 days ago
Thank you for sharing your feedback. We genuinely strive to provide every customer with a positive experience, and we’re sorry to hear that yours did not meet expectations. Your insights are invaluable in helping us improve our services. Rest assured, we will carefully consider your suggestions as we strive to improve for all our customers.
受信赖的顾客
25 days ago
购买日期:24/07/2025
Private Student Loan
The process is relatively simple. Like all other providers the advertised interest rates at the beginning are far better than the eventual rate, but that’s fire they all operate.
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Ryan
Nelnet Bank
23 days ago
Thank you for sharing your feedback. We genuinely strive to provide every customer with a positive experience, and we’re sorry to hear that yours did not meet expectations. Your insights are invaluable in helping us improve our services. Rest assured, we will carefully consider your suggestions as we strive to improve for all our customers.
关于Nelnet Bank
Nelnet was founded over 40 years ago on one simple idea: to serve our customers and make their educational dreams possible. We created Nelnet Bank to bring that experience to education financing.
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13907 S. Minuteman Drive, Suite #250, Draper, Utah, 84020, United States
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关于Nelnet Bank
Nelnet was founded over 40 years ago on one simple idea: to serve our customers and make their educational dreams possible. We created Nelnet Bank to bring that experience to education financing.