Easy to use format. Accuracy of automated messages for what you need to do next is annoying because it will communicate that responsibilities are not done when they are in processing.
Adam
Nelnet Bank
17 hours ago
Thank you so much for sharing your feedback with us! We definitely want to ensure all messages you receive from us are easy to understand and provide clear next steps--so we will take a look to see how we can improve that aspect of the application. Please reach out if we can help you in the future!
Nelnet was founded over 40 years ago on one simple idea: to serve our customers and make their educational dreams possible. We created Nelnet Bank to bring that experience to education financing.
Nelnet was founded over 40 years ago on one simple idea: to serve our customers and make their educational dreams possible. We created Nelnet Bank to bring that experience to education financing.