Luxury Gold 点评

Thank you for sharing your feedback on your Timeless Scandinavia tour. We're glad to hear you enjoyed the tours of the Oslo Opera House and Vassa Ship Museum, and that the RIB boat tour and waterfall walk in Geiranger were highlights. We also appreciate your comments about the hotels and the Travel Concierge. Thanks again for your review.

Thank you for your review of Indulgence in Eastern Canada. We're thrilled to hear about your positive experience with our Travel Cincierge and Coach Driver and that you enjoyed the historical aspects and videos. We appreciate you sharing your feedback regarding shopping time. We appreciate you sharing your experience with us.

Thank you for your feedback on your recent Indulgence in Eastern Canada tour. We appreciate you taking the time to share your thoughts. We're pleased to hear that you enjoyed the itinerary. We are also sorry to learn that some of the dinners did not meet your expectations. We value your feedback. We hope you still enjoyed your overall experience.

Thank you for sharing your feedback on your Timeless Scandinavia experience. We're glad to hear you enjoyed your time and that the Travel Consierge's expertise and enthusiasm contributed positively to your trip. We appreciate you letting us know.

Thank you for sharing your feedback on your recent Timeless Scandinavia trip. We're pleased to hear that you enjoyed the company of your fellow travellers and found the trip generally good. However, we're sorry to learn that certain aspects fell short of your expectations for a Luxury Gold experience. Your observations regarding the itinerary and the omission of Gothenburg are noted. We understand how changes without clear communication can lead to disappointment, and we'll ensure this feedback is passed on to the relevant teams. The substitution with a countryside visit should have been clearly explained and aligned with the overall luxury promise. We also regret that your accommodation did not include the upgrades you had previously experienced. While we strive to offer premium stays, consistency is key, and your comments will help us review our standards more closely. Regarding dining, we appreciate your thoughts on the experience at Host in Copenhagen. While we aim to showcase fine dining, we understand that atmosphere and comfort are equally important. Your suggestion of a more locally inspired venue is valuable and will be considered in future planning. Lastly, your feedback on the balance between free time and structured activities is essential. We aim to provide flexibility, but we recognise that enriching experiences such as museum visits or canal cruises could have enhanced your journey. Thank you again for your thoughtful review. It helps us improve and better meet the expectations of our guests.

Thank you for sharing your feedback on your Timeless Scandinavia adventure. We're glad to hear you enjoyed your experience. We appreciate you choosing Luxury Gold and look forward to welcoming you on another adventure soon.

Thank you for sharing your excellent feedback on your Timeless Scandinavia tour. We're thrilled you enjoyed the food, scenery, and old-town charm. It's also great to hear that the tours and hotel locations met your expectations, and that you found the coach comfortable. We appreciate you taking the time to share your positive experience.

Thank you for sharing your feedback about your Timeless Scandinavia adventure. We're thrilled to hear that you and your family had a 12-day journey through Denmark, Sweden, and Norway. It's gratifying to know that you felt the experience was positive from beginning to end. We're delighted you enjoyed the signature experiences, along with the special touches like the dinner trip to the Fotografiska Museum in Stockholm. It's also great to know you appreciated the dining and the balance of scheduled activities and free time. It's rewarding to see that you felt well taken care of. We appreciate you highlighting Consierge's service. We're delighted that you enjoyed the attractions, transport, accommodation, and food. It sounds like you had a memorable trip, and we appreciate you choosing Luxury Gold.

Thank you for sharing your feedback on your Timeless Scandinavia tour. We appreciate you taking the time to highlight your experience. We understand your preference for more active events and note your comments regarding the mix offered on this tour. We also understand your experience with airport transfers and some of the Local Guides. We appreciate you bringing these matters to our attention. We value your feedback.

Thank you for travelling with us and for taking the time to share your feedback. We are so pleased to hear that you found your Travel Concierge Director and Coach Drivers to be excellent we will be sure to share your kind words with them, as they will greatly appreciate your recognition. We are, however, sorry to learn of the issues you experienced during your trip. We understand how uncomfortable and disappointing it must have been to be assigned an already-occupied room in Bergen, and we apologise for the embarrassment and inconvenience this caused, as well as for the delay in receiving a replacement room. We also regret that you were dissatisfied with the commentary provided by the local guides in Bergen and Oslo. Your feedback is invaluable, and we will ensure it is shared with our Product and Operations Teams so we can review and address these concerns. We appreciate your comments regarding the lack of air conditioning and the discomfort caused by the heat in some hotels. While air conditioning is less common in certain regions, we agree that providing effective portable fans could have helped make your stay more comfortable, and we will pass this suggestion on to our partners for consideration. Once again, we apologise for any disappointment and thank you for bringing these matters to our attention. Your insights will help us to improve the experience for future guests, and we do hope we will have the pleasure of welcoming you on another journey in the future.