Good service with prompt delivery. Disappointed with charge for returning unsuitable item.
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CW
céline w
经 Feefo 确认
FRA
5 days ago
céline w 就 Long Tall Sally 说了什么:
très bien
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AD
Alison Dalleywater
经 Feefo 确认
IRL
5 days ago
Alison Dalleywater 就 Long Tall Sally 说了什么:
Tight waistbands but Fab Lengths
You know when you buy their clothing that it will be good quality and delivery times are good.
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受信赖的顾客
经 Feefo 确认
5 days ago
One of the best on line stores for us tall girls
Quick with good correspondence
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受信赖的顾客
经 Feefo 确认
5 days ago
Excellent service as always.
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受信赖的顾客
经 Feefo 确认
5 days ago
Great product, shame about the delivery service
Awful. The product never arrived next day, not even next working day, despite me paying for next day delivery. And the next time I placed an order, after a few days it was cancelled due to lack of...
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Katie
Long Tall Sally
4 days ago
We’re very sorry for the disappointing experience. We understand how frustrating it is to pay for next-day delivery and not receive your order on time, followed by an order being cancelled due to stock issues. Please contact us so we can look into this for you.
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JM
Joyce Muir
经 Feefo 确认
GBR
5 days ago
Joyce Muir 就 Long Tall Sally 说了什么:
Happy Customer
Sterling service.
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受信赖的顾客
经 Feefo 确认
5 days ago
Quality Service and Products
The service was as promised and to a high standard - as usual. The correct item arrived and in time.
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受信赖的顾客
经 Feefo 确认
6 days ago
Poor quality for the price. Nothing is well made.
I tried returning an item that was way too small. The online customer service wouldn’t accept my order number. I tried to contact customer service to return the item and received no response. I will...
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Michelle
Long Tall Sally
5 days ago
I’m very sorry to hear about your experience. We understand how frustrating it is to receive items that don’t meet your expectations and then have difficulty getting help with a return. We sincerely apologise for the lack of response from customer service and the inconvenience this has caused. This is certainly not the level of quality or support we aim to provide. We appreciate you bringing this to our attention and will make sure your feedback is shared with the appropriate team.
