Quality has gotten bad, never true to size anymore
Returns are impossible
Katie
Long Tall Sally
2 days ago
We’re sorry to hear you’re disappointed with the quality, sizing and returns process. We understand how frustrating this must be and appreciate your honest feedback. We’ll share your comments with the relevant teams to help us improve.
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受信赖的顾客
经 Feefo 确认
3 days ago
Red sequinned dress
Delivered by courier and in good time
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受信赖的顾客
经 Feefo 确认
3 days ago
Good Purchase
Service was speedy and clothes packaged securely for posting.
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AW
Alison Wright
经 Feefo 确认
3 days ago
Alison Wright 就 Long Tall Sally 说了什么:
Fab Jean
Excellent service
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受信赖的顾客
经 Feefo 确认
3 days ago
Great top
Just what I was looking for.
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LB
LaKisha Benson
经 Feefo 确认
USA
3 days ago
LaKisha Benson 就 Long Tall Sally 说了什么:
Just Horrible
Too much of a hassle ordering from another company. Items missing & damaged item.
Katie
Long Tall Sally
3 days ago
Sorry for the inconvenience caused by the missing and damaged items. We completely understand your frustration and apologise for the disappointment.
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受信赖的顾客
经 Feefo 确认
3 days ago
Terrible jeans
Got a replacement order and will also have to be returned. Sizing awful
Katie
Long Tall Sally
3 days ago
We’re sorry the replacement also didn’t fit. We understand how frustrating this is and apologise for the inconvenience caused by the inconsistent sizing.
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HM
Hazel Miles
经 Feefo 确认
GBR
3 days ago
Hazel Miles 就 Long Tall Sally 说了什么:
Speedy delivery and excellent service
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受信赖的顾客
经 Feefo 确认
3 days ago
Leg length is always great for my long legs.
Easy order and quick delivery.
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受信赖的顾客
经 Feefo 确认
3 days ago
As expected
I only notice bad service usually, so they must have done ok because all is well!