Sizing has all changed. Too small. Customer service unhelpful.
Tried to engage with customer services. Only a bot. Unhelpful.
Katie
Long Tall Sally
10 hours ago
We’re sorry to hear the sizing no longer feels consistent and that our customer service wasn’t helpful. We understand how frustrating this must be and really appreciate you sharing your feedback. We’ll pass your comments on to the relevant teams.
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受信赖的顾客
经 Feefo 确认
14 hours ago
Just not the same anymore
Long Tall Sally used to be amazing. I’ve been a shopper for over 10yrs and even got to experience it in person when they were briefly brick and mortar in the States. But this new version has been...
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Katie
Long Tall Sally
10 hours ago
Long Tall Sally used to be amazing. I’ve been a shopper for over 10yrs and even got to experience it in person when they were briefly brick and mortar in the States. But this new version has been very hit or miss. I’m terrified to order because of the sizing differences, and the new return policies make it a waste of money should something be wrong.
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DS
Debra Sheris
经 Feefo 确认
USA
14 hours ago
Debra Sheris 就 Long Tall Sally 说了什么:
Good quality at affordable prices
8 have Wei problems with the service. I place my order and 4 days later they are at my door. It's almost.....magic 🪄
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受信赖的顾客
经 Feefo 确认
15 hours ago
Good basic trousers
Usually a fairly quick delivery and easy returns
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受信赖的顾客
经 Feefo 确认
15 hours ago
Not a good buy
Just ok
Katie
Long Tall Sally
14 hours ago
We’re sorry to hear you weren’t happy with your purchase. We appreciate your feedback and hope we can provide you with a better experience in the future.
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GS
Gemma Stanley
经 Feefo 确认
GBR
15 hours ago
Gemma Stanley 就 Long Tall Sally 说了什么:
LTS have become a lot more affordable and stock a wide range of products
