when I called about my orders being wrong, they basically did not want to fix it. ended up having to pay 22 dollars to ship it back when it a
wasn't my fault. they should reimburse my account for the...
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Ida
Long Tall Sally
8 days ago
We’re very sorry that you received the wrong sizes on two occasions and that your experience when contacting us was disappointing. We understand how frustrating it must be to pay $22 in return shipping when the error was not yours. Your feedback is important to us, and we’ll share your comments with the relevant team to help improve our service.
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CB
Cathy Bubb
经 Feefo 确认
CAN
8 days ago
Cathy Bubb 就 Long Tall Sally 说了什么:
Ripped off and poor customer service
Ordered 6 pair of pants, received 5. Kept 2 and returned 3 because 4th was billed to me but never sent. They ignored my email. I was in UK at the time visiting from Canada so ordered thinking I could...
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Ida
Long Tall Sally
8 days ago
We’re sincerely sorry that you were charged for an item you never received and that your email went unanswered. We understand how disappointing this must be, especially as a long-standing customer. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
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受信赖的顾客
经 Feefo 确认
8 days ago
LTS perfect for the tall women, no matter your age.
Quick and efficient.
Love LTS clothes as fit perfectly and descriptions very accurate.
Wish the shops existed but happy with everything I order.
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受信赖的顾客
经 Feefo 确认
8 days ago
At last maternity leggings for the longer leg.
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KQ
Kay Devlin-Quarrington
经 Feefo 确认
GBR
8 days ago
Kay Devlin-Quarrington 就 Long Tall Sally 说了什么:
Excellent service
Excellent
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EL
Elsie
经 Feefo 确认
GBR
8 days ago
Elsie 就 Long Tall Sally 说了什么:
Continued good service
Good service as always, no issues but would still like cheaper delivery, more offers etc :)
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受信赖的顾客
经 Feefo 确认
8 days ago
Arrived promptly
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KM
Koen Mioulet
经 Feefo 确认
NLD
9 days ago
Koen Mioulet 就 Long Tall Sally 说了什么:
Very elegant, affordable tall boots
I order LTS regularly; usually swift handling and delivery. So far never a faulty delivery
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JW
Julie Williams
经 Feefo 确认
9 days ago
Julie Williams 就 Long Tall Sally 说了什么:
Refunded quickly and promptly thank you
Michelle
Long Tall Sally
8 days ago
Thank you for your lovely feedback! We’re glad we could process your refund quickly and promptly. We really appreciate your understanding and hope to have the opportunity to serve you again in the future. 😊
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PC
Patricia CrowChild
经 Feefo 确认
CAN
9 days ago
Patricia CrowChild 就 Long Tall Sally 说了什么:
Summer and Fall apparells.
The clothes I ordered all fit perfectly and the service was excellent.
