Jackson Lees 点评

Thank you for your feedback. We value your comments as we always like to know where there are areas for improvement. We appreciate that buying and selling property is a stressful process, and occasionally, due to the nature of those transactions, they can take longer or can be more involved than expected. However, we do understand that keeping our clients updated is an important part of our service and we are sorry if our communication levels fell below our usual high standard. We would however like to confirm that we do not operate a conveyancing call centre. All our conveyancers work within a professional, well-respected and highly regarded department that operates across all the offices of Jackson Lees. We wish you all the best for the future and will be more than happy to assist you in any future transactions. Kind regards

Thank you for your feedback, Mr Ellis. We do apologise that you did not have the greatest of starts with us and we appreciate receiving this feedback to improve our services. Our records show that there was some initial confusion over what documents we required from you, and this should have been better communicated to you. Selling a property can be a complicated process and we are sorry that we did not provide enough instruction to begin with. We are pleased that Rebecca provided an excellent service and was able to help you with your sale, we will make sure to pass your positive feedback to her, so that she is aware of the positive impact she made. We wish you all the best and should you require any further assistance, please do let us know. Kind regards

Thanks for your wonderful 5-star review. We're delighted you're pleased with the high level of communication and prompt, professional service you received. We'll share your lovely words with the team. If you need any further assistance, please do not hesitate to contact us. Kind regards Nicky Jackson Lees

Thank you for your wonderful review, Dr Keyse. We really appreciate your feedback and we are so pleased to know we could provide you with the right advice for you. We will be passing this along to your solicitor and if you need further assistance in the future, please do not hesitate to contact us. Kind regards Elliott Jackson Lees

Thank you for your review, Ms Ainsley. We're so happy to know that we could offer such a professional service and we will be passing this onto the team who assisted you to let them know. We are here if you need any further assistance in the future, so please do not hesitate to contact us. Kind regards Elliott Jackson Lees

Thank you so much for your review, we really appreciate your feedback and will be passing this along to the team who assisted you. If you do need any further legal assistance in the future, please do let us know and we would be happy to help. Kind regards Elliott Jackson Lees

Thank you for taking the time to leave us your review. We're glad you're pleased with the professional and discreet legal guidance you received. If we can assist further, please do not hesitate to contact us. Kind regards Nicky Jackson Lees

Thank you for taking the time to leave us your 5-star review Mr Gerrard. We're glad you're pleased with the professional legal guidance you received and that you would happily recommend us to your friends and family. Please do not hesitate to contact us for any future legal needs that may occur. Kind regards Nicky Jackson Lees

Thanks for taking the time to leave us your wonderful 5-star review. We're glad you're pleased with the high level of communication and professional service you received. Should you require legal assistance in the future, please do not hesitate to contact us. Kind regards Nicky Jackson Lees

Thanks so much for your wonderful review Miss Keselyova. We're delighted that you're pleased with the support and professional guidance you received from Hannah during this challenging time for you. I will share your lovely words with her. If we can be of any further assistance, please do not hesitate to reach out. Wishing you every happiness for the future. Kind regards Nicky Jackson Lees