Excellent service but don't expect to pay the brochure air-inclusive prices
I have used Headwater several times and know my way around their holiday offerings. So it is not difficult for me to book what I have chosen from their website. Once again I found the booking process...
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JT
Jens Tholstrup
经 Feefo 确认
Oxford, UK
10 years ago
Jens Tholstrup 就 Headwater 说了什么:
well chosen route with clear instructions and good maps. Very helpful representative. Hotels were fine. Good quality bikes in good condition. we will likely use Headwater for future holidays and...
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受信赖的顾客
经 Feefo 确认
10 years ago
A memorable introduction to the Algarve
This walking holiday ('A Walk in the Algarve') was well-organized and planned so as to give participants a range of experience in varied landscapes across the Algarve. The two guides were...
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受信赖的顾客
经 Feefo 确认
10 years ago
Great travel agent
Responsive to email and phone contact. Have a good understanding of what people need from their cross country ski holidays.
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受信赖的顾客
经 Feefo 确认
10 years ago
A very good experience.
Headwater merely act as an agent for the hotel. They booked the holiday satisfactorily but the extra for the flights was very much more than I could book direct. When I pointed this out to them they...
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J
J
经 Feefo 确认
10 years ago
J 就 Headwater 说了什么:
Headwater service disappointing
I wrote to them with some comments, constructive, never had the courtesy of a reply Or an acknowledgement.
Lisa
Headwater
10 years ago
Dear Valued Customer, Thank you for taking the time to complete our Feefo questionnaire and for the additional comments you provided separately. Please be assured, we review all of the feedback we receive and use this information to ensure we continue to deliver the high standard, quality holidays our customers have come to enjoy. We would like to thank you for travelling with Headwater this winter and look forward to welcoming you on another of our holidays in the future.Kind regards, Headwater Customer Service team.
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受信赖的顾客
Headwater 已确认
10 years ago
Excellent holiday experience - we want to go back!
Very good service, simple and straightforward. Would buy from them again.
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受信赖的顾客
Headwater 已确认
10 years ago
Coiuld not be bettered.
The brochures are clear and helpful. Booking, over the phone, took less than ten minutes and everything was then in place.
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受信赖的顾客
Headwater 已确认
10 years ago
The holiday exceeded our expectations
Would definitely recommend Headwater & we will certainly travel with them again. Excellent booking staff & we were very well looked after from the moment we arrived in Innsbruck to our departure. The...
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
