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Headwater评论

显示全部1,494条点评

Susan Snashall

经 Feefo 确认

Snashallsusan.gmail.com

10 years ago

Susan Snashall 就 Headwater 说了什么:

Contact with Headwater very good indeed

Personal touch with office staff who knew and understood the venue and opportunities. Excellent family hotel and great skiing area

受信赖的顾客

经 Feefo 确认

10 years ago

Friendly, reliable, trustworthy

受信赖的顾客

经 Feefo 确认

10 years ago

They provided an excellent service.

受信赖的顾客

经 Feefo 确认

10 years ago

They did what it says on the tin.

They provided an excellent service throughout.

受信赖的顾客

经 Feefo 确认

10 years ago

Efficient with the paperwork. Have had several holidays with them over the years. Have recommended to friends.

受信赖的顾客

经 Feefo 确认

10 years ago

Another successful and enjoyable with Headwater doing the organisation.

Headwater provided all the documents, walking notes and maps in good time. Everything went very smoothly and the hotels were excellent.

Elizabeth Schlosser

经 Feefo 确认

USA

10 years ago

Elizabeth Schlosser 就 Headwater 说了什么:

Great lodges and hikes

Professional, communicative, and delivered an excellent guide and fabulous lodging.

受信赖的顾客

经 Feefo 确认

10 years ago

I found it very frustrating that the payment had to be done by phone. There were questions of which I should have been forewarned as I was booking for several people.

Lisa

Headwater

10 years ago

Dear Valued Customer,Thank you for taking the time to write in with your feedback, we were sorry to read of your frustration with the payment process. We do have a number of ways our customers can pay for their holidays including - web payments, bank transfers, cheques and via a credit or debit card over the phone. We are sorry if this was not clear to you at the time of processing your payment. Despite your frustration, it was great to see you had an enjoyable holiday overall. We would like to thank you for choosing Headwater this winter and look forward to welcoming you on another of our holidays in the future.
Kind regards,
Headwater Customer Service team

受信赖的顾客

经 Feefo 确认

10 years ago

Luxury with a friendly feel

The staff at headwater were very helpful, researching various travel options for us and advising us on the best way forward. The travel packs arrived in good time and were comprehensive.

受信赖的顾客

经 Feefo 确认

10 years ago

Activity holidays with style.

A good range of premium level, activity holidays in great locations. Friendly and informative staff. If you have a specific need, they do their best to accommodate it and make reductions to your...