Slow to respond, unable to follow simple requests.
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Trusted Customer
Toddington
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Best Internet Access, typicaly poor customer service
Once in the Internet connection is fantastic.
You pay extra for a "Static IP address" but every year to 18 months it changes.
Customer Service people are reading from a screen and don't understand...
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PL
Paul Lilly
4 years ago
Paul Lilly 就 Gigaclear Limited 说了什么:
Efficient connecti with excellent assistance.
Excellent connection and good service. No problems at all with either connection nor speed since installed. Very fast Internet at a very reasonable price. I forget how we actually managed before...
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TV
Tom Vaulters
4 years ago
Tom Vaulters 就 Gigaclear Limited 说了什么:
Slow internet and unhelpful service
Ultimately, we’re not getting the speeds over Wi-Fi you’d expect. There’s an app that tell you what you’re getting to the entrance of the house which (funnily enough) is the speed you’d expect, then...
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受信赖的顾客
4 years ago
Consistent fantastic speed. Router could be better
Great speed, rare outages. Although the router could be better the recent option for links are fantastic
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JE
Jacqueline and Michael Edwards
4 years ago
Jacqueline and Michael Edwards 就 Gigaclear Limited 说了什么:
No problems
Never had any faults
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Trusted Customer
Oxfordshire
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
A smooth, friendly experience
I found moving to Gigaclear to be an easy, hassle free experience. The customer team were friendly, kept things simple and the service is great.
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受信赖的顾客
4 years ago
Great service!
Brought us hi-speed broadband when BT could only provide 3.8mbs downloads and 0.38 abs uploads. Now we have 340mbs in both directions.
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Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Generally works well. Occasionally some video content stalls.
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受信赖的顾客
4 years ago
Couldn't even get the install right
Good broadband, but late, rush-job poor installation and terrible customer service agents who hide behind made-up names and have fun taking it out of you and passing you about the team while doing...