very pleasant and human on the phone. helpful. prompt service.
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受信赖的顾客
4 years ago
Gigaclear deliver a first class broadband service however their response to service issues and serving notice of outages has deteriorated in the last 12 months. Also there appears to be no out of...
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PG
Peter Gilbert
West Oxfordshire
4 years ago
Peter Gilbert 就 Gigaclear Limited 说了什么:
WHAT A SHAME
The installation was good and the system has operated well enough for the last 18 months. But since the contract has come up for renewal, I have tried phoning and emailing to renegotiate the...
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TC
Trusted Customer
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
I think Gigaclear are the best internet provider I’ve been with. Fixing problems is easy and the speed is suberb.
If i had one complaint, when we first joined you could pay £10 for a full gig pipe...
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JW
Jeanette Williams
Brackley
4 years ago
Jeanette Williams 就 Gigaclear Limited 说了什么:
Loss of internet and a huge leap in cost from £34 to £49
Loss on internet on several days and then they put price up from £34 to a huge £49
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受信赖的顾客
4 years ago
Consistent service provision, well communicated maintenance interruptions and good speeds always available, subject of course to in-house equipment connectivity.
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受信赖的顾客
4 years ago
Great to have Fibre to the house and at a great speed.
Great speed and comms for planned outages. Being told of unscheduled outages by email locks logic though, a text may be better.
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受信赖的顾客
4 years ago
Ok but not great
Usually good customer service but the network is flaky and prone to occasional drops in service which is frustrating
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TC
Trusted Customer
Kings Cliffe
4 years ago
Trusted Customer 就 Gigaclear Limited 说了什么:
Very good speed for very good price
Was very pleased to take up the offer of faster speed for half the money, will be looking out for a similar good deal when the 18 months of the current contract is up.
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CB
Chris Britton
4 years ago
Chris Britton 就 Gigaclear Limited 说了什么:
Very friendly and professional engineer solved the problem quickly with minimal fuss and disruption. Excellent service.