Product does not work in older house construction. Hopeless!!
By providing broadband that works round a house would be a start & if they are unable to do so, do the right thing. I have been trying to resolve for MONTHS & keep getting fobbed off.
Works well 99.9% of the time, and when it doesn't they are quick to fix.
They also give good warning ahead of times when they need to be down for servicing, which they do at the least inconvenient...
They have provided excellent, unbroken internet coverage, since before the start of the pandemic. The importance of this, from the point of view of a sole trader operating from home and in constant...
The Gigaclear band width is good when it works - but if, for whatever reason it goes down, you will be stuck with nothing and terrible customer service for up to three working days.
Great service but still has a few teething issues at times.
I have switched over from BT internet after sustaining multiple connection issues constantly over a 6 month period. Speeds would drop to 2mbps on a regular basis, and considering the contract I had,...
Worse connection and higher cost so returning to Your Co-op
Not impressed with connection and will be going back to Your Coop for cheaper rates and faster speeds. Our price will also rise with Gigaclear when contract ends next year.
I can not fault the service provided by Gigaclear, each time I have contacted the customer service department they have handled my request efficiently.
