Hi, were sorry if we've given you this impression, please be assured this is not the case. However it might be helpful to explain that the joining arrangements for this particular trip are slightly unusual. You were correctly advised that currently the flight schedules on offer by most airlines from the UK to Tsibili means that youll arrive in the early hours of Day 2. With this in mind, we have left Day 1 as a joining day, as we do have customers flying in on earlier flights from other destinations around the world. That being said, I apologise if you did not receive the leisurely start as described or that your leader wasnt as forthcoming with information. We will discuss your feedback with him and ask that he be more mindful of flight arrival times and ensure that he is communicating clearly on itinerary plans and driving distances.