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Explore 点评 | https://www.feefo.com/reviews/explore 的客户服务点评 | Feefo

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Paul

4 years ago

Paul 就 Explore 说了什么:

The trip was excellent in terms of itinerary and Mike was fantastic throughout coming across as very safe / knowledgable. There were a few issues that upset the trip a bit such as poor flight choices

...

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产品评价

购买日期：24/09/2019

Michael

4 years ago

Michael 就 Explore 说了什么:

Well organised and well structured holiday

产品评价

购买日期：29/09/2019

受信赖的顾客

4 years ago

My transfer was not there to pick me up but as soon as I contacted Explore the problem was dealt with quickly and efficiently.

产品评价

购买日期：26/09/2019

Stephen

Bonny Scotland

4 years ago

Stephen 就 Explore 说了什么:

Albania was a very interesting and beautiful country to visit and my trip was well worth doing. But there was no sense of adventure in the tour. Our tour leader removed all the walking from the itiner

...

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Sam - Customer Relations

Explore

4 years ago

Hi Stephen, Thank you for your lovely feedback on the trip. I'm sorry the misty weather drew short the walks. We have received your recent email with lots more detail about how you feelthe trip itinerary can be improvedand we have responded directly. I am pleased you felt the trip was well worth doing regardless.

产品评价

购买日期：25/09/2019

Julia

Retford

4 years ago

Julia 就 Explore 说了什么:

The organisation of the trip, our tour leader and the accommodations were excellent.

产品评价

购买日期：22/09/2019

Timothy

4 years ago

Timothy 就 Explore 说了什么:

Good team performance

产品评价

购买日期：30/09/2019

Victoria

4 years ago

Victoria 就 Explore 说了什么:

Helpful ; could do with a packing list sent out as standard

产品评价

购买日期：22/09/2019

受信赖的顾客

4 years ago

Thoroughly enjoyed all the places we visited. Would have been helpful to have the optional excursions published before we arrived. Really didn’t enjoy the massive hotels we stayed in, with the ‘feedin

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产品评价

购买日期：28/09/2019

Mark

4 years ago

Mark 就 Explore 说了什么:

Hotel was underneath a railway line that went all through the night. Had no sleep on trip.

Charlotte - Customer Relations

Explore

4 years ago

Hello Mark, thank you for your feedback- and for taking the time to write to us directly regarding this matter.

产品评价

购买日期：22/09/2019

受信赖的顾客

4 years ago

Friendly and helpful, but did not email me the final pack without me calling them. Otherwise would have given 5 stars.

产品评价

Not the usual Explore high standard. Poor guide, poor accommodation and very long bus journeys in a small bus with very small leg room. If you are over 6 feet tall you will struggle.

Explore Leader : 不好

Itinerary : 良好

Accommodation : 不合格

Charlotte - Customer Relations

Explore

4 years ago

Hello, thank you for your comments, however I am sorry to hear this. I have since responded to you directly - if you wish to discuss further, please do email us: cr@explore.co.uk.

购买日期：29/09/2019

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关^于Explore

We've been taking small groups on adventure holidays for almost 40 years. Our authentic travel experiences explore the sights and culture of a country, with hand-picked accommodation that balances comfort and location. Our average group tour size is just 12; perfect for meeting new people and getting to the heart of our destinations. Meanwhile, our expert local guides take the hassle out of your travel and bring unique richness and spontaneity to every trip.

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01252 883101

Explore Worldwide Ltd, Nelson House, 55-59 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰#提供出色客户服务的顶级品牌。奖项的授予是根据#来自其顾客的评分决定的。

什么是 Trusted Service Awards

Feefo Ecolabels

查看其他 4 个徽章

这些徽章证明 Explore 有明确的环保声明，#因此您可以放心自己购买的产品是可持续的。与 Ethy 合作开发。

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Explore 点评

Western USA National Parks ExplorerThe trip was excellent in terms of itinerary and Mike was fantastic throughout coming across as very safe / knowledgable. There were a few issues tha...该产^品的更^多点^评 (18)浏览产品网站

Walking in SloveniaViews from the high walks were stunning. Most lunches in mountain cafes with local food & drinks该产^品的更^多点^评 (29)浏览产品网站

Highlights of AlbaniaLoved Berat and Gjirokaster. Needed more time there. Too much time in archaelogical sites. Tirane fantastic quirky city.该产^品的更^多点^评 (183)浏览产品网站

Highlights of AlbaniaFor me, the highlights were lovely Gjirokaster (but we needed much more time there) and the ancient sites of Oricum and Butrint. Ancient Apollonia mig...该产^品的更^多点^评 (183)浏览产品网站

Walking in CreteScenery was fab, walks hard.该产^品的更^多点^评 (49)浏览产品网站

Discover ChernobylChernobyl 2 - amazing and unexpected该产^品的更^多点^评 (24)浏览产品网站

Cycle the Berlin WallOne of the best trips I have been on; Such amazing history brought to life by our fabulous guide.Highlights were travelling on our cycles round the Be...该产^品的更^多点^评 (3)浏览产品网站

Moscow and St. PetersburgDinner cruise was good and not offered in any itinerary.该产^品的更^多点^评 (5)浏览产品网站

Trails of Portofino and the Cinque TerreHotel had unacceptable noise from trains through the night.该产^品的更^多点^评 (2)浏览产品网站

Best of Romania and the Danube DeltaNot the usual Explore high standard. Poor guide, poor accommodation and very long bus journeys in a small bus with very small leg room. If you are ove...该产^品的更^多点^评 (21)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？