Purchased a policy and had to cancel within the cooling off period. Had absolutely no issues getting the full refund. Email response and call wait time were slow but to be expected given the current...
Rubbish, over a month to respond, plus they then claim information which is opposite to their own documentation.
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受信赖的顾客
经 Feefo 确认
6 years ago
friendly and helpful
yes i would recommend them to my friends
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受信赖的顾客
经 Feefo 确认
6 years ago
Please refund!
I have emailed to request a refund 4 times due to COVID-19 and haven't heard back yet except an automated reply. I cancelled my policy within the cancellation time-frame yet Covermore is the only...
so disappointed. We tried to cancel but no reply to emails or phone calls
Obviously no one travelling. Impossible to contact you. We live in uncharted waters.
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受信赖的顾客
经 Feefo 确认
6 years ago
Grave doupt If I would use again.
Customer service nned to respond far quicker,
On going battle since 17/3/20 talking with some one about cancellation of policy re Covid19 as boarders closed.
Any response has been an auto response...
I did some research and found that Cover More had "Cancel for any Reason" travel insurance. I then went to the covermore website and purchased travel insurance with cancellation insurance. This was...
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受信赖的顾客
经 Feefo 确认
6 years ago
Not a great outcome
My trip got cancelled due to the pandemic so I did not use the policy at all and no refund was provided for this despite my request twice.. first one went unanswered the second took 4 weeks for a...