Can’t get through phone or email to discuss refund
I wasn’t able to take my trip due to border closures. Tried to call and email, but couldn’t get through nor have I received a reply. Very disappointing.
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受信赖的顾客
经 Feefo 确认
6 years ago
I've used Cover-More for as long as I can remember. A good product. Disappointed I could not get a full refund or credit given Coronavirus.
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受信赖的顾客
经 Feefo 确认
6 years ago
Waiting for Refund
No Issue with Purchasing. Major Issue with Cancellation and refund. So far emails from 22 March and 1 phone calls when advised to wait as they were extremely busy, which I understand.
Last hear...
Would like a refund because can’t travel due to Covid 19
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受信赖的顾客
经 Feefo 确认
6 years ago
Always reliable and supportive
I have recently had a couple of trips with my 93 year old mum, including our first cruise, using Cover-More Travel Insurance. I find CM easy to deal with, understanding of our concerns due to mums...
I thought after reading the website over and over I had purchased any time cancelation. However that is not the case. Its not even an option to purchase on the website.
Because of this I am not...
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受信赖的顾客
经 Feefo 确认
6 years ago
Careful - let the buyer beware.
The process was of joining and subsequently withdrawing in the 14 day cool off was good. However, the language used around pandemic left me with no option than to not insure. To me it said that...
The Government banned ALL international travel & now we cant get credit for when the ban is lifted. I would understand if we cancelled the trip but when it is out of our hands, the Covermore should...