Cover-More Travel Insurance 点评

My trip was cancelled, I reached out to Cover More long before it happened and asked for the insurance policy refund. CM asked me twice the same questions (confirm your bank account and do you have...

Simple claim- no answer; no update. Useless

Easy to purchase insurance on line, was able to select the appropriate cover.

Terrible speed of response. Contacted them to cancel my insurance within the required cancellation time frame with no response.

Covermore didn't ever contact me, even via a general statement to all customers, to explain how they intended to apply their rules after the coronavirus spread was deemed a pandemic.

We reached out after our holiday was cancelled due to Covid 19 and got no response

Could of returned our money as due to covid 19 we are all suffering. And then to charge me money to change dates so not happy.

I didn't get to travel because of Covid so it would have been good if the money for the insurance could have been refunded.

Follow up process was appallingly slow. I cancelled my policy within the 15 day cooling off period, and nobody ever followed up. I made multiple phone calls over a period of 2 months to finally get...

I wasn’t impressed as we had to postpone our travel due to covid19 and the operator just said to email once we know our travel dates. I would have preferred a credit or some sort of documentation to...