We are glad that your renewal experience was a positive one. We greatly appreciate you leaving your feedback.
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RA
Ray
经 Feefo 确认
4 years ago
Ray 就 CHU Underwriting Agencies 说了什么:
Rates were fair when compared with other quotes and would recommend CHU to others.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Ray, We appreciate you taking the time to share your feedback with us and the community. Team CHU
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SI
Strata Corporation No. 10746 Inc.
经 Feefo 确认
4 years ago
Strata Corporation No. 10746 Inc. 就 CHU Underwriting Agencies 说了什么:
Terrible. A simple small claim took longer than huge claims I handled in the construction industry.
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KT
K G TE
经 Feefo 确认
4 years ago
K G TE 就 CHU Underwriting Agencies 说了什么:
Quick. efficient and easy to use service.
Rachelle
CHU Underwriting Agencies
4 years ago
We are so glad you have had a positive experience with CHU
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受信赖的顾客
经 Feefo 确认
4 years ago
Self-service!
They sent an email advising it was time to renew the policy. Even though the price of the premium had increased, I simply selected ‘renew’.
I actually think I did most of the work!!
Thank you
Vicki
CHU Underwriting Agencies
4 years ago
Hi
We are always looking at how we can simplify or improve processes. Are you able to specify what we could have done differently.
Regards
Vicki
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SI
STRATA CORPORATION NO 13799 INC
经 Feefo 确认
4 years ago
STRATA CORPORATION NO 13799 INC 就 CHU Underwriting Agencies 说了什么:
All i received was emails with renewal
Vicki
CHU Underwriting Agencies
4 years ago
Hi Jeff
Are you referring to the renewal invitation itself? Would you mind providing your feedback as what you would have preferred to receive, see or experience.
Regards
Vicki
SI
STRATA CORPORATION NO 13799 INC
4 years ago
It is only for the renewal as i have no other worries at the present time
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受信赖的顾客
经 Feefo 确认
4 years ago
surely 6 words constitutes a few words!
Be more polite, courteous & informative.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Thank you for your feedback and apologies for the delay in replying. May I ask is it in relation to a phone conversation or email? It would be much appreciated if you are able to be more specific as we are always looking at ways to make improvements. Especially if training related.
Regards
Vicki
受信赖的顾客
4 years ago
Dear Ms Vicki
In essence my remarks stem from the fact that the email notice for renewing my policy and payment arrived on the due date for payment. Highly unsatisfactory nay irritating and annoying. Please don't feel the need to reply. To quote the words in the green box below "I'm done!"
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TR
Tracey
经 Feefo 确认
4 years ago
Tracey 就 CHU Underwriting Agencies 说了什么:
Very easy to deal with.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for your feedback Tracey.
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KF
KEVIN AND KIM FRASER
经 Feefo 确认
4 years ago
KEVIN AND KIM FRASER 就 CHU Underwriting Agencies 说了什么:
Easy to manage the account and good cover
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Kevin and Kim, Thank you for your positive feedback. We appreciate you taking the time to share your feedback with us and the community. Team CHU
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VA
Valerie
经 Feefo 确认
4 years ago
Valerie 就 CHU Underwriting Agencies 说了什么:
Excellent service
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Valerie, we are so pleased. Thank you for taking the time to leave your feedback. Team CHU