Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

CHU Underwriting Agencies评论

显示全部1,682条点评

Craig

经 Feefo 确认

4 years ago

Craig 就 CHU Underwriting Agencies 说了什么:

Easy

All good and fast.

JENIFER

经 Feefo 确认

4 years ago

JENIFER 就 CHU Underwriting Agencies 说了什么:

WHY

I have asked in the past for a receipt. Once again NO receipt.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Jenifer Thank you for your feedback. Upon receipt of payment CHU provides a Certificate of Currency which is proof of payment. It also acts as a legal contract and issued in lieu of a receipt. Regards Vicki

受信赖的顾客

经 Feefo 确认

4 years ago

Good service

Policy renewal

Jack

经 Feefo 确认

Melbourne

4 years ago

Jack 就 CHU Underwriting Agencies 说了什么:

Good response. Human communication. Efficient solution.

They rectified a problem in regard to lapsed renewal when I became aware of it. They contacted me personally and efficiently. The problem was rectified to my satisfaction. They took steps to ensure...

Marianne

经 Feefo 确认

4 years ago

Marianne 就 CHU Underwriting Agencies 说了什么:

Personal Service Valued thanks

The girls in the office were helpful and polite. They gave us good advice and were prompt with the sending out of the required documents.

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Marianne, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with our customer service team who are always striving to give the best possible service. We will pass on this feedback to them. Team CHU

Marianne

4 years ago

Thank you 🤩

THE SECRETARY - SP 84831

经 Feefo 确认

4 years ago

THE SECRETARY - SP 84831 就 CHU Underwriting Agencies 说了什么:

Easy to navigate

Wayne & Roxanne

经 Feefo 确认

4 years ago

Wayne & Roxanne 就 CHU Underwriting Agencies 说了什么:

Plenty of notice given regarding renewal & easy selections for payment

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Wayne and Roxanne, We greatly appreciate you leaving your feedback. We are glad that your renewal experience was a positive one. Team CHU

Wayne & Roxanne

4 years ago

All Good

受信赖的顾客

经 Feefo 确认

4 years ago

please do not send all that information again with the receipt.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Thank you for your feedback which we value. We are currently viewing what documents are provided and working towards making improvements. Regards Vicki

Julie

经 Feefo 确认

4 years ago

Julie 就 CHU Underwriting Agencies 说了什么:

Courteous & knowledgeable.

Very courteous, helpful & over the phone service

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Julie, Thank you for your feedback. We will pass it on to our customer service team. Team CHU

Body Corporate for 21 Apollo Community Title Scheme 44467

经 Feefo 确认

4 years ago

Body Corporate for 21 Apollo Community Title Scheme 44467 就 CHU Underwriting Agencies 说了什么:

We have to chase you guys every year to renew and you never offer a discount for loyalty. Even though we have renewed for a few years - you had my email address wrong ( spelling mistake) and never...

Vicki

CHU Underwriting Agencies

4 years ago

Hi CHU does not offer a years of insurance discount nor any of a similar nature. Apologies regarding the incorrect email address and that we didn't contact you directly to rectify. I will email you separately to ensure we have captured your contact number correctly. Regards Vicki