Bluecrest Wellness 点评

Good Afternoon, Thank you for taking the time to leave a review and share your feedback. We're sorry to hear that you would have liked more clarity around the results that were highlighted as areas of concern. We are always looking at ways to improve how we communicate results and explain their significance as clearly as possible. While we do not have access to your full medical history and cannot provide personalised assessments, we understand the importance of making our reports easy to interpret. The GP Helpline contact details can be found within your report and online account. They may be able to provide further guidance should you want any further clarification. We also tried to contact you to discuss your feedback further but were unable to reach you. If you'd like to provide any specific feedback about your results, please contact our Customer Service Advisors on 0800 652 2183 and we'd be happy to discuss this with you. Kind Regards, Rob

Good Morning, Thank you for taking the time to leave a review and share your feedback. We're pleased to hear that you found your health assessment valuable. We do offer the opportunity to discuss results as part of some of our packages, and this option can also be added separately should you wish to speak with a GP about your results. If this is something you'd like to arrange, please contact our Customer Success Team on 0800 652 2183 and they will be happy to help. Kind Regards, Rob

Good Morning, Thank you for your rating and for taking the time to leave a review. We're delighted to hear that the venue was convenient for you and that our team provided such a friendly experience. Thank you for your recommendation, it means a great deal to us. Kind Regards rob

Good Afternoon, Thank you for taking the time to leave a review. I am very sorry to hear about the delays you have experienced and understand your frustration at not yet receiving a response to your query. I have looked into your case and can see that our team has been actively working to obtain an answer. Unfortunately, this has taken much longer than expected, and I sincerely apologise for both the delay and the lack of resolution to date. I have personally followed this up and requested an update as a priority. As soon as we receive a response, I will ensure that this is communicated to you promptly, along with an explanation for the delay. Thank you for your patience and for bringing this to our attention. We appreciate your feedback. Kind regards, Rob

Good Morning Justin, Thank you for taking the time to leave a review and share your suggestion. We appreciate your feedback regarding amber results. We're always looking at ways to make our reports and explanations as clear and helpful as possible, particularly when it comes to understanding what different result levels mean and any steps that may be worth considering. Your comments have been shared with the relevant team for review. Kind Regards, Rob