Really friendly advisor who was cheery and more than helpful. Thanks
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MM
Ms Morris
经 Feefo 确认
5 years ago
Ms Morris 就 Alton Towers Holidays 说了什么:
Very simple and clear system
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受信赖的顾客
经 Feefo 确认
5 years ago
Very easy to book
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MA
Mr Arnull
经 Feefo 确认
5 years ago
Mr Arnull 就 Alton Towers Holidays 说了什么:
Great
Very easy to do
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受信赖的顾客
经 Feefo 确认
5 years ago
It wasn't clear to me whether or not I was given my discount on the hotel booking, as a merlin annual pass holder.
I also booked 2 x 2 day passes for me and my grandson. I thought one of these...
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MT
Mr Turner
经 Feefo 确认
5 years ago
Mr Turner 就 Alton Towers Holidays 说了什么:
Easy but lacks clarity
It was very confusing and there was a lack of clarity as to what WAS/IS included in whatever you book and what is extra. I am still going to have to ring for clarification.
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MD
Miss Day
经 Feefo 确认
5 years ago
Miss Day 就 Alton Towers Holidays 说了什么:
Just that it was quick and simple easy to follow.
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受信赖的顾客
经 Feefo 确认
5 years ago
Really easy to book but some things weren’t on faqs like do hotel guests get early rides etc. Also booking restaurants link was helpful but no menus etc
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ML
Mrs Lawson
经 Feefo 确认
5 years ago
Mrs Lawson 就 Alton Towers Holidays 说了什么:
Excellent customer service
Really helpful when I couldn’t get a booking to go through on line. Found a solution to the issue when it wasn’t immediately obvious and could have led to me thinking the accommodation was fully...
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受信赖的顾客
经 Feefo 确认
5 years ago
The booking process was easy. I didn’t appreciate the jump in price, for accommodation, from £123 to £143 between checking prices and actually booking! Trip already promised though so had to pay it.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
