Why book park tickets separately.Why not have a basket they allow me to enter card details once.
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MQ
Mrs Quinn
经 Feefo 确认
5 years ago
Mrs Quinn 就 Alton Towers Holidays 说了什么:
Excellent customer service
The agent searched on many dates so she could find me the room I wanted for my children for our stay. She explained all the booking details and services available.
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MH
Miss Hynd
经 Feefo 确认
5 years ago
Miss Hynd 就 Alton Towers Holidays 说了什么:
No issues very straightforward
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MH
Mrs Harrison
经 Feefo 确认
5 years ago
Mrs Harrison 就 Alton Towers Holidays 说了什么:
Helpful and friendly :-)
They were very helpful with answering my questions about the different rooms and what would work best for my group booking. They then allowed me time to think and discuss it with the rest of the...
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受信赖的顾客
经 Feefo 确认
5 years ago
Excellent customer service with a smile
I spoke to a very pleasant person called Evie who was able to answer all my questions about the break. She reconfirmed all the details of the booking and fully explained what would happen next and...
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MC
Miss Carter
经 Feefo 确认
Essex
5 years ago
Miss Carter 就 Alton Towers Holidays 说了什么:
Relatively easy, ridiculous lack of family rooms
Booking was okay. My only complaint is there are only a few family rooms for 5 people. Split into two rooms (far from ideal! On a family break) and they don’t even have adjoining rooms.
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受信赖的顾客
经 Feefo 确认
5 years ago
Excellent Service
Really easy to book through the website. When searching for preferred date a list of available accommodation at the resort is given. Once selected, the choice of rooms and price is displayed, along...
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MG
Mr Gimson
经 Feefo 确认
5 years ago
Mr Gimson 就 Alton Towers Holidays 说了什么:
Good service booking over the phone
Richard was really helpful. He answered most questions and if he didn't know he dealt with it well. He understood my needs and made me feel like a valued customer.
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受信赖的顾客
经 Feefo 确认
5 years ago
Sent a message for a call back and soneone phoned me this morning the lady was lovely on the phone
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy to book could do with easy way to book specific rooms
It was easy enough to understand and actually book. Although I would suggest make it a little easier to find dates you want for specific rooms. So, for example I wanted to book the Octonauts room for...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
