It wasn’t clear that the accommodationprice did not include entry to the pa
It wasn’t clear that the accommodation price didn’t include d try to the park. Also there was nowhere to state that one if our group has additional needs.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy inline and telephone experience
I spoke to someone over the phone initially and booked online, was simple and the last on the phone was friendly and informative. Just got to look forward to the trip now!
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受信赖的顾客
经 Feefo 确认
6 years ago
Booking was easy
Easy to book
0
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy online service
Easy online service
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Definitely recommend, booking the break was easy to do. Everything was straight forward with no complications. Even booking a table for breakfast and dinner.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
On hold for a total of almost 2 hours.
Too many different numbers and difficult to find the right one to call. Being on hold for an average of 30 minutes for each one. None of the nunbers can answer your questions and just put you...
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Trusted Customer
经 Feefo 确认
London
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Excellent
Simple and effective. I was able to complete my booking fast with no problems . Perfect.
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受信赖的顾客
经 Feefo 确认
6 years ago
Good to see photos of the rooms available and the reviews so you can decide. Website is colourful and inviting
0
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受信赖的顾客
经 Feefo 确认
6 years ago
Simple process that meant I was able to book with speed and ease.
0
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受信赖的顾客
经 Feefo 确认
6 years ago
Staff are doing an amazing job
Everything so far has been amazing, can’t fault the staff or resort at all. Only downside was when booking with Merlin annual pass it didn’t give us the discount due.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
