It was very easy to navigate the different options available and all the information I needed was right there. I like that there are plenty of pictures of the accommodation too.
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受信赖的顾客
经 Feefo 确认
6 years ago
I would recommend the Alton towers booking system, it’s very clear and very easy to use
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受信赖的顾客
经 Feefo 确认
6 years ago
Acceptable
The system is quite easy to follow but didnt explain that we would need two rooms very well and would be ideal if there were some options for a family of five.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Alton Towers
Ease and availability of the booking process, with clear and concise instructions and information.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Make it easier to contact you!!!!
I need to contact the customer service team to amend our booking in 7 days. No tel. Number to ring. Email that I received back said I should hear back within 14 days. Dreadful service.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very easy online booking process
I booked a couple of nights break online and the whole process was very easy and everything linked up with booking meals and extras, only disappointing point was no room at the rollercoaster...
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy booking system
It was very easy with all the options displayed clearly. Offered great value bookings with distances of the hotels from the park. I'd definitely recommend booking.
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受信赖的顾客
经 Feefo 确认
6 years ago
Could of included booking breakfast and evening meal. I booked waterpark for a specific date and after that system wants me to pre book and still charge me again. Would of thought rooms be cheaper...
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Trusted Customer
经 Feefo 确认
Fleet, Hampshire
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Great experience
It was easy to book our short break. Simple process and clear. Would definitely look to book again in the future.
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受信赖的顾客
经 Feefo 确认
6 years ago
Mostly a positive experience
Booking the room was fairly straightforward and easy. It wasn’t immediately clear what was included. I had to look for information to see if theme park tickets were included.
I actually only found...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
