Was easy to book. However, it was not clear that the theme park access was not included in the price until I saw that it could be an add on. Would be helpful if this was more clear straight away.
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Trusted Customer
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Barton Stacey, Hampshire
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Really could web page with straight forward easy to use bookings system
The website for booking is striaght forward and easy to use. The lay out is intuitive and sime to use. I particularly like all the pictures showing what the hotel rooms look like. Only small issue...
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy site to use
Quite easy to use but a little confusing when trying to book more than 1 room
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Trusted Customer
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London
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Summer Staycation
The booking process was easy and simple to navigate. Slightly frustrating that the restaurants are not as easy to book for considering we are staying there and have to have dinner on site.
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Trusted Customer
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Newcastle
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Fantastic customer service
Fantastic customer service from Matt he was so helpful we can’t wait for our stay.
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受信赖的顾客
经 Feefo 确认
6 years ago
very easy to use
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy enough. Though need more easy to access information on the site
Booking online was easy enough. Though did have to call to request further information that was not found on the website. As such this took some time due to the amount of calls the resort is...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Hotel and water park booking
Wanted to book a last minute hotel stay. Called and spoke to a very courteous lady, who managed my booking process, answered all my questions and emailed me all the necessary paperwork
Well done and...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
I have been unable to book breakfast at the ceebeebies hotel from the moment i made the initial booking.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Good booking process, easy to use. Make dates the park is closed clearer.
Very clear and easy process. However, when we booked tickets for CBeebies land, as an additional to the CBeebies hotel, it did not mention (or it definitely wasn’t clear) that the theme park is not...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
