So far it’s been pretty bad, it let me book Alton towers hotel without making me aware that the park would be closed for winter. So far I haven’t been able to get any response to change booking.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
disappointed.
Booking proved to be easy and making the payment. However was disappointed that after making the booking I found I couldn't book a breakfast slot before 10am or a dinner slot before 90m.
Having a...
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受信赖的顾客
经 Feefo 确认
6 years ago
Improvements to the various booking tools needed
The site was slow and did not make the booking on two occasions saying it could not be completed. Third attempt we got booked.The link to the bookatable is a great addition but each booking froze at...
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受信赖的顾客
经 Feefo 确认
6 years ago
Call handler was absolutely brilliant
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受信赖的顾客
经 Feefo 确认
6 years ago
excellent customer service monique
Online booking was fine but when we got there the pod was not as expected so we asked to move to the hotel where the customer service from Monique especially was absolutely brilliant!!!
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy to use
Easy to use website. Straight forward booking.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very simple and straightforward
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受信赖的顾客
经 Feefo 确认
6 years ago
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Alton towers not taking calls so onelce booked I was unable to contact them. Advert said including breakfast. Weve stayed at alton towers many times and had full breakfast so very miss leading when...
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受信赖的顾客
经 Feefo 确认
6 years ago
The booking system was very clear. It have a range of options of places to stay that weren’t just for Alton Towers hotels. Made booking our break quick & easy
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
The information was straight forward but it would be good to have an accommodation price with park tickets at first point of sale
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
