Really good time but social distancing makes it hard
The check in system was very easy and convenient! Early check in saved loads of time when coming back from the park at a busy period! Staff were also incredibly helpful and friendly! I really hope...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Not totally clear on what is and is not included. Would be better to include park tickets in th3 price.
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受信赖的顾客
经 Feefo 确认
6 years ago
Thank you again to the lady for my booking, very happy with my booking.
The lady I spoke to, sadly I cannot remember her name but could it be Tania? She was very helpful, she patiently explained me the options and choices. I was undecided in certain things but she made...
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy to use but could give information out easier
Website was straightforward to use but I would have liked the different prices displayed on the calendar instead of having to keep going back and changing the dates to see when it would be cheapest...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy booking
Easy, straight forward booking process.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Don't bother calling up for advice on a booking!
Staff on the telephone VERY unhelpful- almost happy to tell me they couldn't help!
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Would have preferred one price for the whole experience instead of all the add ons after booking the accommodation
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Decent experience all round. Pretty simple.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Unknown Issues
No idea whether my booking includes park tickets, booking suggests the park is closed on one of the days (after booking) and the number cuts off when you call. Still no reply to emails either.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
