It was easy to book , looking forward to our mini break x
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受信赖的顾客
经 Feefo 确认
6 years ago
Great process
Very straight forward, good summary of your order. Only issue when booking a short break was I found there to be not much info on each hotel.
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受信赖的顾客
经 Feefo 确认
6 years ago
Incorrect booking information received and no customer service available
Unable to reserve waterpark, breakfast or dinner and receive incorrect passes. No support available on the phone and no response via Facebook or email.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
easy booking process
The booking process was very simple to follow and well laid out. All instructions were clear and concise and the email confirmation was received straightaway.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Actually being able to get the booking that I require would be a start
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受信赖的顾客
经 Feefo 确认
6 years ago
Excellent service on the phone, found the best deal for my stay in October. Explained all I need to know and I’m very happy with my booking.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy and accessible
Easy to access booking page, clear and set out instructions.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Easy to book room, but not the restaurant
The website was easy to use and to compare availability on different dates and at different hotels. Unfortunately, after booking and paying, there was no availability for breakfast, which meant I had...
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受信赖的顾客
经 Feefo 确认
6 years ago
Buyer beware - their service is NON-EXISTANT
They sold me a cancellation waiver but with no way to actually speak to someone with changes or issues with the booking! The website terrible, the phone numbers you can find are not answered, and the...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
During my booking with Hayden yesterday I was booking a two night stay from 23rd August at Applewood treehouse. I was in the process of making payment when I was told that another guest had booked...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
