Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

ROL Cruise İncelemeleri

25,688 değerlendirmenin tümü gösteriliyor

James

Feefo Tarafından Doğrulanmış

5 months ago

James, ROL Cruise hakkında ne dedi?:

Great service

Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Graham Haveron

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Graham Haveron, ROL Cruise hakkında ne dedi?:

Excellent service

Excellent service after a short wait. Have used before and always found very helpful and knowledgeable. Great deals if you can be in the right place at the right time

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that the agent was very helpful and knowledgeable. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 months ago

Cruise booking for July

Fast, efficient. Agent was helpful and friendly. Everything organised with one phone call.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that the agent was helpful and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Sanders

Feefo Tarafından Doğrulanmış

5 months ago

John Sanders, ROL Cruise hakkında ne dedi?:

very pleasant agent very knowledgeable rgarding my requirements excellent service all round

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found the agent very pleasant and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Feefo Tarafından Doğrulanmış

5 months ago

Hilary Wright, ROL Cruise hakkında ne dedi?:

Excellent and knowledgeable staff.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that you find our agents excellent and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 months ago

Rachel, was knowledgable and helped to progress our enquiry efficiently. She also set up the deposit process despite the constrictions I placed on it.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Rachel knowledgeable and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trevor Crofts

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Trevor Crofts, ROL Cruise hakkında ne dedi?:

Looking Forward to an Unusual Cruise Holiday

Jake's knowledgeable having been on the exact cruise we booked. He offered advice re; cabin suitability, was enthusiastic and motivated to offer help and insights into the ship.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that Jake was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 months ago

Although it was my first time dealing with ROL I felt the agent was very good with sorting out the booking.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your lovely review, we are so pleased to hear that our agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Douglas Smith

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Douglas Smith, ROL Cruise hakkında ne dedi?:

First class service

The ring back service was really quick, and Jo was exceptionally helpful and knowledgeable.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Jo helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 months ago

Very efficient

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the service was very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

ROL Cruise Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?