Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

ROL Cruise Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

25,580 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

17 hours ago

Excellent service, as always

The service received from ROL was, as always, excellent. We had seen a cruise we were interested in and in the phone call to ROL we received all the information necessary - without any persuasion -...

Devamını oku

Robert Ewels

Feefo Tarafından Doğrulanmış

GBR

20 hours ago

Robert Ewels, ROL Cruise hakkında ne dedi?:

Excellent.

Megan Hammond

ROL Cruise

19 hours ago

Thank you for your review. We are so pleased to hear that the service was excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jane Jenkyn

Feefo Tarafından Doğrulanmış

20 hours ago

Jane Jenkyn, ROL Cruise hakkında ne dedi?:

The person that I spoke to made every effort to help me

Megan Hammond

ROL Cruise

19 hours ago

Thank you for your kind review. We're delighted to hear that our team member made every effort to assist you and provide the support you needed. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Nigel Branston

Feefo Tarafından Doğrulanmış

GBR

5 days ago

Nigel Branston, ROL Cruise hakkında ne dedi?:

Excellent cruise agents

ROL reps are excellent. Polite and understanding, they have on several occasions (including this one) managed to arrange extras for me that are not part of the advertised package for a given cruise....

Devamını oku

Megan Hammond

ROL Cruise

4 days ago

Thank you for your fantastic review. We're delighted to hear that our team has consistently provided the level of service you've come to expect from ROL. It's wonderful to know that we've been able to help arrange additional extras, provide clear information, and give you the time and support needed to make the right choices for your travels. Your continued loyalty over the years means a great deal to us, and we're especially pleased that you've enjoyed problem-free experiences with every booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 days ago

v.good conversation with a knowledgeable advisor who understood and addressed my requests.

Megan Hammond

ROL Cruise

4 days ago

Thank you for your kind review. We're pleased to hear that you had a very good conversation with our advisor and that they were able to understand your requirements and provide knowledgeable assistance. We appreciate your feedback and look forward to helping with your future travel plans. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 days ago

Both Ollie and Ed were polite and helpful. They listened to my concerns and answered them with ease. Explained everything with confidence and reassurance.

Megan Hammond

ROL Cruise

5 days ago

Thank you for your review, we are so pleased to hear that Ollie and Ed were able to assist you with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

7 days ago

Yet another ROL Booking experience

As always I received a prompt and professional service. We have booked with ROL several times now. You can ask any question you want about your holiday booking and will always get a helpful reply.We

Megan Hammond

ROL Cruise

7 days ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 days ago

Usual excellent service.

Our booking was slightly more complicated than usual because of credit from the cruise line we were booking with. It, inevitably, therefore, took longer than usual. We were looked after by Henry who...

Devamını oku

Megan Hammond

ROL Cruise

8 days ago

Thank you for your amazing review, we are delighted to hear that Henry was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

9 days ago

No long wait for response. Friendly professional service

Megan Hammond

ROL Cruise

8 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents friendly and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

9 days ago

Always efficient and give helpful guidance. I dealt with Callum an d Zak on this occasion booking g an Azamara cruise for 2028.

Megan Hammond

ROL Cruise

8 days ago

Thank you for your lovely review, we are so pleased to hear that Callum and Zak were able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

ROL Cruise Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?