Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Certainly Wood İncelemeleri

12,662 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Straightforward order and delivery of a pallet of logs

Good service.

Hayleigh

Certainly Wood

1 year ago

We’re thrilled you had such a positive experience and thank you for the 5 star review! It makes our day hearing about how much our customers love our kiln dried logs and Flamers natural firelighters alongside the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Ürün değerlendirmeleri

Alışveriş tarihi: 25/05/2025

Christine Heath

Feefo Tarafından Doğrulanmış

1 year ago

Christine Heath, Certainly Wood hakkında ne dedi?:

If perfect, no need .

perfect, nothing more to add .

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review, Christine! Your review is a great way to let us know we’re on track for making our customers smile! Out team works hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Ürün değerlendirmeleri

Alışveriş tarihi: 30/05/2025

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Easy quick as to used to this company & trust the service I get.

Yes, easy quick as I'm used to this company & trust the service I get. I would've liked to delay the delivery a few more months but there didn't seem to be that option?

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase of our kiln dried logs and the service provided by our team. We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. We appreciate that you would have liked to delay delivery of your logs, but we are unable to hold an order due to limited storage areas in our yard. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Ürün değerlendirmeleri

Alışveriş tarihi: 19/05/2025

Michael Seabrook

Feefo Tarafından Doğrulanmış

Rutland

1 year ago

Michael Seabrook, Certainly Wood hakkında ne dedi?:

First class. Wood arrived on the day quoted and I was able to choose a morning delivery. This gave me all day to move and stack my wood on what was a very hot day with no breaks in the sunshine!!

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the wonderful feedback and 5 star review, Michael! It makes our day hearing about how much our customers love our kiln dried logs, kiln dried kindling and Flamers natural firelighters alongside the great service they’ve received from our team. We have passed on your review to our team to let them know to keep up the amazing work and we look forward to assisting you in future. Best wishes, Hayleigh

Ürün değerlendirmeleri

Alışveriş tarihi: 27/05/2025

Christopher Robinson

Feefo Tarafından Doğrulanmış

Sn104nz

1 year ago

Christopher Robinson, Certainly Wood hakkında ne dedi?:

Perfect from start to finish - I will be back to order more

Brilliant

Ürün değerlendirmeleri

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your 5-star review, Christopher, and are delighted to hear you are happy with your purchase of our kiln dried logs in small bags. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your wonderful feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Alışveriş tarihi: 10/06/2025

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

excellent

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. I can see from your account that you purchase from us more than once a year, so I wanted to inform you of our membership scheme, which you may benefit from. When signed up for the Fire Club membership, you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! You can find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership Best wishes, Hayleigh

Ürün değerlendirmeleri

Alışveriş tarihi: 11/06/2025

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Slightly disappointed

Came on correct day wood not as good quality as last years

Ürün değerlendirmeleri

Hayleigh

Certainly Wood

1 year ago

Thank you for your feedback. Our Production Manager has taken a look at your photos and there are a few reasons your logs look different this year compared to last year. One reason is because they are different species and another is the shape that the logs have been cut in. Following the devastating fire we had last year, we no longer have the ability to process and dry logs ourselves so we have been working with suppliers from across the UK and Europe. We moisture test everything that comes in to check the quality, so this new batch of logs should burn just as well as previously deliveries. For future reference, it may be worth noting that, we will now be offering crates of logs as a full time option. These crates are hand stacked and there are single species options to choose from. Our bulk bags are loose filled so, in comparison, the logs in crates do look neater and this could provide the aesthetics you are looking for in your logs. Thank you for taking the time to leave your feedback and we look forward to assisting you again in future. Best wishes, Hayleigh

Alışveriş tarihi: 11/06/2025

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

As always very good .i

Ürün değerlendirmeleri

Alışveriş tarihi: 19/05/2025

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

All good

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5 star review! We are thrilled that you are happy with your purchase of our kiln dried logs. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Ürün değerlendirmeleri

Alışveriş tarihi: 29/05/2025

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Easy ordering and smooth delivery

Ordering was easy. Fixed a delivery date convenient to me. Delivery went surprisingly smooth - I had a phone call telling me my delivery would be within the next half hour. The driver arrived on...

Devamını oku

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase of our kiln dried logs and that you found the whole process from ordering to delivery smooth and easy. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Ürün değerlendirmeleri

Alışveriş tarihi: 20/05/2025

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Certainly Wood Değerlendirmeler

Flamers 200Bu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleVery straightforward to order and were delivered with the main order of logs

Kiln Dried Logs In Bulk BagsBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleVery straightforward experience to order a pallet of logs which were then delivered on the due date. Have ordered before and the logs are as they should be.

Kiln Dried Logs In Bulk BagsBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini Görüntüleusual excellent service and delivery. cannot fault anything .Some one doing what they say they will do....a very rare occurrence !

Plant a TreeBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntülePerfect .

KindlingBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntülePerfect sized kindling enables a good base to your fire in conjunction with the flamers firelighters. A good blaze is started in under 2 minutes.

Kiln Dried Logs In Bulk BagsBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleThe logs were clean with very little in the way of bark or chips in the bag. The wood is always of the best quality and kiln dried to perfection.

Flamers 200Bu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleClean and very easy to use. Starts your fire with ease.

Plant a TreeBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleI think this is an excellent way of developing sustainable woodlands.

Plant a TreeBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleGreat idea and environmentally sensible

Kiln Dried Logs In Bulk BagsBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini Görüntüleeverything good. Arrived on time driver efficient wood clean and dry,

Plant a TreeBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleAlready planted .

Small Bulk Bag 25cmBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleAll good

Kiln Dried Logs In Bulk BagsBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleExcellent service and delivery

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?