Celebrity Cruises Değerlendirmeler

Thank you for your feedback. We are very sorry to hear that your previous sailings were not acknowledged. After reviewing your account, we can confirm that you do have an active Captain’s Club membership and that both of your past cruises have been correctly recorded. We have now applied your Captain’s Club number to your upcoming sailing, ensuring that you will continue to accrue points once your next cruise is completed. If you have any further questions or concerns, please do not hesitate to contact us on 0344 493 2043 or email us at customerserviceuk@celebritycruises.com.

Thank you for your feedback. We look forward to welcoming you onboard!

Thank you for your feedback.

Thank you for taking the time to rate our service.

Thank you for sharing this feedback with us. We are very sorry for the frustration you experienced when trying to book your AquaClass stateroom, and we apologise sincerely if it made you feel discriminated against as a solo traveller. That is never our intention. Our AquaClass staterooms have a minimum occupancy of two guests, which means they will not appear in the search results for solo occupancy. We also have a very limited number of dedicated solo staterooms, and these often sell out quickly due to high demand, therefore we recommend booking in advance. Please know that we deeply value our solo guests and would never wish to disadvantage or exclude them. We understand how disappointing this must have been, especially as a loyal Celebrity Cruises guest, and we are truly sorry. If you’d like, our team can help explore alternative options or future sailings that may better suit your needs. You can reach us on 0344 493 2043 or at customerserviceuk@celebritycruises.com. Thank you again for your loyalty and for bringing this to our attention.

Thank you for your wonderful feedback. We are delighted to hear about your experience, and we truly appreciate your loyalty to Celebrity Cruises. It is our pleasure to have you sail with us, and we look forward to welcoming you back on board again soon.

Thank you for your feedback, we look forward to welcoming you onboard!

Thank you for sharing your wonderful feedback about your time onboard. We are delighted to hear that our team helped make your experience so special and memorable. We truly appreciate you taking the time to let us know, and we look forward to welcoming you back onboard again soon.

Thank you for your feedback Paul, we look forward to welcoming you onboard!

Thank you for your feedback Lorraine.