Hello,
Thank you for your 5 star review following your Sunsail charter vacation! We appreciate your taking time to share your comments and hope to welcome you back to the islands again soon!
Kind regards,
Sunsail USA
Jody
Sunsail
7 years ago
Thank you for your 5 star review of your Sunsail charter vacation. We appreciate your time and thank you for selecting Sunsail for you vacation.
We look forward to welcoming you back in the islands again soon!
Kind regards,
Sunsail USA
I was not satisfied with service we got when we checked in - provision we pre ordered did not turn up till 11am the next day and delayed our departure. Also someone disconnected our mains connection...
อ่านเพิ่มเติม
Jody
Sunsail
7 years ago
Hello and thank you for your comments about your charter experience. On behalf of our entire team, we are disappointed that the service you received was not up to your expectations or to our standards. Your feedback is very important to us and we will use your comments for training purposes to main and deliver our expected level of service.
With kind regards,
Sunsail USA
รีวิวสินค้า
วันที่ซื้อ: 30/01/2019
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
The assistance they provided in loading and unloading the boat was excellent. The pre departure walk thru was good and we were pleased to have it completed by 5:00. The restaurants on base were...
อ่านเพิ่มเติม
Jody
Sunsail
7 years ago
Thank you for taking the time to share feedback about your Sunsail charter experience. We appreciate and value your input about our service, team and base facilities.
We look forward to another opportunity to welcome you back to paradise for your next sailing vacation.
Kind regards,
Sunsail USA
รีวิวสินค้า
วันที่ซื้อ: 26/10/2018
0
แบ่งปัน
KS
Kevin Sprague
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
Kevin Sprague พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Did not get the attention and professionalism we were used to in the BVI
Jody
Sunsail
7 years ago
Thank you for sharing your feedback about your experience at our BVI base. We appreciate your review and will share your comments with the base team in our continued effort to provide an exceptional experience for every guest, every time.
Please accept our apologies that your experience fell short of your expectations and our standards. We value your business and hope to have an opportunity to exceed your expectations on your next sailing vacation.
Kind regards,
Sunsail USA
You guys should accommodate fishing license. Last year we were able to do some trolling, this year you refused to register the boat for fishing. Next year I wouldn't be able to bring guests who likes...
อ่านเพิ่มเติม
Jody
Sunsail
7 years ago
Thank you for sharing your thoughts with us about fishing while chartering with Sunsail in the BVI. While there have been changes to the procedures when requesting a fishing license, we are disappointed that you didn't receive the level of service we strive to provide all of our guests every time.
We value your feedback and will share this with our team concerning the fishing license requirements and boat registration.
We hope to have an opportunity to serve you and your guests in the BVI again.
Kind regards,
Sunsail USA
รีวิวสินค้า
วันที่ซื้อ: 01/05/2019
0
แบ่งปัน
DL
Dayle Lyke
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
Dayle Lyke พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The Sunsail 404 was great. However, the service was a mixed bag, some good some poor.
Jody
Sunsail
7 years ago
Thank you for taking time to share your feedback on your Sunsail charter experience. We value your input and business.
We are disappointed that the level of service you received fell short of your expectations and our standards. Your review will be shared with our team as part of our continued efforts to deliver and exceptional experience for every guest,every time.
Wehope to have an opportunity to serve you again with the consistent level of service you deserve.
With kindregards,
Sunsail USA
รีวิวสินค้า
วันที่ซื้อ: 05/07/2018
0
แบ่งปัน
JM
James A Mcgeachin
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
James A Mcgeachin พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The boat was very well maintained and the staff was very helpful with getting everything set up for us.
Jody
Sunsail
7 years ago
Hello and thank you for taking time to share your 5 star review of your Sunsail charter experience. We value your business and feedback. We appreciate you selection Sunsail for your sailing vacation.
We hope to see you in paradise again and welcome you aboard your next charter vacations experience.
With kind regards,
Sunsail USA
รีวิวสินค้า
วันที่ซื้อ: 29/06/2018
0
แบ่งปัน
AB
Adam Bashore
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
Adam Bashore พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
We had an issue with our first boat where power couldn’t be run via the generator, they were able to put us on to a different boat very quickly.
Jody
Sunsail
7 years ago
Thank you for taking the time to share details about your Sunsail charter experience with us. We value your business and your feedback.
Thank you for being patient as we placed you on another boat. it is unfortunate that your first vessel had an issue and we hope that your experience following this move met your expectations.
Thank you for your business and we hope to welcome you back to paradise next time!
With kind regards,
Sunsail USA
Charter was good, people nice. I had a couple of problems when booking, as I had reserved the early boarding, but one of your agents said that it was cancelled (without the early boarding, I was...
อ่านเพิ่มเติม
Jody
Sunsail
7 years ago
Hello, thank you for taking time to detail your review about your experience with us. On behalf of the entire SUnsail team, please accept our apologies that the entire process was not up to your expectations or up to our standards.
Your feedback is much appreciated and valuable. This will be shared with the full team as part of our continued efforts to exceed expectations for every guest, every time.
We are hopeful that we have an opportunity to serve you again with the level of detailed attention and care you and your guests deserve and expect from start to finish.
With kind regards,
Sunsail USA
Everything was done well on this charter; boat was ready early, boat was in excellent condition, boat briefing (done by Morgan) was complete and thorough, and provisioning was excellent.
Jody
Sunsail
7 years ago
Hello and thank you so much for your 5 star review of your Sunsail charter experience in the BVI. We are very happy that your experience was excellent!
We appreciate your feedback and will share this with the team! Hearing about successes is so valuable for each part of the team - thank you!
With kind regards,
Sunsail USA
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.