Went out of their way on every chance they got. Can tell they really want to re-build the community, and are welcome to any and all assistance we could offer, including leaving as much support in...
อ่านเพิ่มเติม
Jody
Sunsail
7 years ago
On behalf of the entire Sunsail team - thank you!
Thank you for selecting Sunsail, thank you for your support and thank you for visiting with us, entrusting your vacation to us. The entire team works diligently and with a keen focus to provide an exceptional experience to every guest, every time,regardless of obstacles our community has been conquering.
We appreciate you and your support tremendously. Thank you!
Kindest regards,
Sunsail USA
รีวิวสินค้า
วันที่ซื้อ: 25/10/2018
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
We've rented before in the past but this time the boats and service seemed a bit more tired and less enthusiastic. For example, we had to go back and forth between sunsail and renport to get our...
อ่านเพิ่มเติม
รีวิวสินค้า
วันที่ซื้อ: 03/03/2019
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
Charter boat was not ready at time described. Reps were helpful.
รีวิวสินค้า
วันที่ซื้อ: 18/02/2019
0
แบ่งปัน
WM
William Mcnair
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
William Mcnair พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The booking was easy, the staff in Procida were wonderful! Best sailing trip we have had yet!
Team did a great job from booking to end of charter. We had a windless issue during our trip and the team traveled a great distance to ensure it was fixed.
รีวิวสินค้า
วันที่ซื้อ: 26/03/2019
0
แบ่งปัน
SK
Samy Khoury
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
Samy Khoury พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The service was excellent, I had always chartered from the Moorings, this is my first with Sunsail, very satisfied, I only had 3 fenders on the boat and I think that 5 would be more adequate, in...
Service on the dock was great. We could have used one more email before we traveled to let us know more about how the boat was outfitted and more about what to expect. We ended up with a broken...
อ่านเพิ่มเติม
Jody
Sunsail
7 years ago
Hello,
Thank you for taking time to review your charter experience with Sunsail. We appreciate your feedback about our service and opportunity areas.
Our apologies that you didn't have all of your questions answered prior to departure. Your Vacation Planner has all of the details and we apologize you didn't have the communication that would have enhanced your experience with us during your pre planning.
Kind regards,
Sunsail USA
รีวิวสินค้า
Jody
Sunsail
7 years ago
Thank you, we love the BVI as well!
Jody
Sunsail
7 years ago
We apologize you had a maintenance issue on your first boat. Thank you for accommodating us in order to swap out your boat, we were pleased to be able to do that for you. We hope that your vacation experience was excellent following your boat swap!
วันที่ซื้อ: 28/01/2019
0
แบ่งปัน
CD
Craig Devine
ตรวจสอบ#โดย #Feefo #แล้ว
7 years ago
Craig Devine พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The only negative at all was that no one came for a post-trip review of the boat and our experiences.
Jody
Sunsail
7 years ago
Thank you for sharing this great review about your Sunsail charter experience. We are happy that you had a great experience, minus your post trip review opportunity. We will share this with the base staff, as a port charter review should be executed with exceptions as travel arrangements deem necessary. Those type of exceptions are typically arranged during your welcome.
We hope to see you again and look forward to an opportunity to serve you again.
Kind regards,
Sunsail USA
รีวิวสินค้า
Jody
Sunsail
7 years ago
Thank you for your 5 star rating of our Sunsail charter boat and BVI Team. We appreciate you!
Jody
Sunsail
7 years ago
Thank you, this has been shared with the base team!
This was my fourth charter. Two specific issues occurred with our service. First, the briefing was woefully deficient for not alerting me to the situation with mooring ball. There was NO mention of...
Overall was quite good and I would use Sunsail again. I thought the troubleshooting support by phone was a bit lacking, the supplied linens were lacking, and the boat could have been a bit cleaner....
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.