It depends on where we would recommend a friend to visit, previous Riviera trips have been excellent and if we had been given the chance on this last trip to Spain of our aircon cooling our room our...
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Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending time to share their holiday experience. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
Communication and paperwork for flights etc. first class as ever.
Overall the tours and places that we visited were excellent.
The hotels were very good, especially the Grand Hotel Miramare which was...
I think I have summarised it already. It is value for money, but we'd prefer to pay a little more and have a smaller, more manageable group.
Not sure if we would book again if your group so large or...
The tour manager looked after us very well and was very knowledgeable about all the places we visited, providing excellent guided tours. We thoroughly enjoyed our holiday.
This was our first river cruise after many ocean cruises and we weren't in any way disappointed. We'll definitely be booking another in the relatively near future and Riviera will be top of our list.
