Personnel pretty good, trips excellent. The third hotel and town (where we spent almost half the trip) let it down. And please be aware that you have to take your case to the coach (unlike my...
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Nikki - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for your review. We aim to provide group tours of the highest standard whilst offering exceptional value for money, and although you rated most aspects of the tour highly, it is disappointing that your accommodation did not score so favourably. Please accept our apologies for the dissatisfaction caused over the points you raise and if you would like to do so, please contact our Customer Services Department at info@rivieratravel.co.uk
You can be assured that we constantly monitor client feedback and do respond accordingly.
Riviera looked after us well. Good hotels and good food. All information/ticketing arrived on time. Good quality of coach which was essential considering the mileage we covered.
