Hi Paul,
Thrilled to read that ProDog Raw is perfect food for your dog. Do get in touch if you ever need advice or support. We are always happy to help where we can.
Many best wishes
Team ProDog Raw
My first delivery was lost but they were helpful in sending a replacement as soon as possible. Great customer service.
รีวิวสินค้า
ProDog
ProDog Raw
1 year ago
Hello Carys,
Thank you so much for letting us know how easy you find our effective process with ordering and delivery. And that your pup adapted to our raw food with ease. Thrilled we can supply you with the paste to help post vaccine when your pup had an upset stomach and it help so much.
Best wishes
Team ProDog Raw
ProDog
ProDog Raw
1 year ago
Hello Carys,
Thank you so much for your feedback. Thrilled she loves the options we have in the puppy pack and thank you for your feedback regarding the options for puppies. Do watch this space.
Best wishes
Team ProDog Raw
We have a subscription and the food always arrives in good time. Sometimes a few of the boxes are split and broken and have to look for fragments of plastic but they are easy to see.
ProDog
ProDog Raw
1 year ago
Thank you for taking the time to share your feedback. We're delighted to hear that your dog is thriving on our food and that you're pleased with the quality – that’s exactly what we aim for!
We appreciate your comments about the packaging as well. While our trays are designed to make defrosting and storage as convenient as possible, we’re sorry to hear that you've experienced issues with splits or breakages. This isn’t the standard we strive for, and we’re actively working to address any concerns with durability.
Your feedback is invaluable as it helps us improve. If you encounter any further packaging issues, please don’t hesitate to let us know. Our team would be happy to assist and ensure everything is resolved to your satisfaction.
Best wishes
Team ProDog Raw
รีวิวสินค้า
ProDog
ProDog Raw
1 year ago
Hello,
Thank your for your feedback, thrilled your dog loves the food and you the food quality which you can't fault.. Regarding the 25kg bundle you order All bundles are pre-packed and subject to stock variations, meaning the quantities you receive may occasionally differ from the quantities we aim for as stated on the website.
In instances where customers require a specific amount of food we would recommend creating a bespoke order meaning you will only get what was ordered unless we are out of stock we would then contact you to discuss substitutions.
Please do contact customer services if you would like more clarification or assistance
Best wishes
Team ProDog Raw
Thank you so much for your super review and high star rating for our customer services and food. So appreciated by all the team.Email us at customer-services@prodograw.com with any questions you have or support you may need in the future.
Many best wishes
Team ProDog Raw
รีวิวสินค้า
วันที่ซื้อ: 16/02/2025
0
แบ่งปัน
MW
Marilyn Warren
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Marilyn Warren พูดเกี่ยวกับ ProDog Raw ว่าอย่างไร:
Hello Marilyn,
Thank you so much for your feedback on our customer services and your high recommendation. Very much appreciated by all the team.
Many best wishes
Team ProDog Raw
รีวิวสินค้า
ProDog
ProDog Raw
1 year ago
Hello Marilyn,
So grateful for your kind words and marvelous to read that your dogs love the Mixed Raw food bundle and customer services have always been helpful, out aim always and letting us know we are reaching our high standards is music to our ears. Thank you for your valued custom and please do contact us in the future if you need any support.
Many best wishes
Team proDog Raw
kept informed of deliveries, DPD are also very good at keeping us informed
ProDog
ProDog Raw
1 year ago
Hello Sandra,
Thank you so much for sending in your super feedback on delivery and also the Offal free bundle and boost supplement that add the additional nutrients to your dogs meals. Happy healthy dogs is our passion and so happy to be able to provide the nutrition to ensure this.
Please do contact us with any questions or support you may need in the future.
Many best wishes
Team ProDog Raw
รีวิวสินค้า
วันที่ซื้อ: 18/02/2025
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
1 year ago
Good service.
รีวิวสินค้า
ProDog
ProDog Raw
1 year ago
Hello,
Thank you for your feedback on the sample pack of raw. Sorry to read your dogs are a little phased by their new food. Please do contact customer services and our behaviourist will be more than happy to help you switching your dogs to raw. It can be a struggle for some when faced with anything new and unfamiliar to them. This is the blog written by Caroline our behaviourist at ProDog https://www.prodograw.com/behaviour/fussy-dog-guide/ to help you in the meantime.
Many best wishes
Team ProDog Raw
วันที่ซื้อ: 16/02/2025
0
แบ่งปัน
AM
Amber
ตรวจสอบ#โดย #Feefo #แล้ว
London
1 year ago
Amber พูดเกี่ยวกับ ProDog Raw ว่าอย่างไร:
Never had to contact customer service as everything is always so prompt and great. I use the 30 day subscription and it comes on time every month.
ProDog
ProDog Raw
1 year ago
Hello Amber,
Thrilled to read our system is working do smoothly for you and that your subscription with ProDog Raw runs without a hitch. The service we always aim to provide.
Many thanks for your five star rating and positive feedback. We are available to help where ever we can if you have any questions or queries in the future.
Many best wishes
Team ProDog Raw
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (1)
ProDog
ProDog Raw
1 year ago
Hello Amber,
Thank you for your fabulous feedback and the beautiful picture of your stunning fox red Labrador. So good to read that although you felt a little daunted at the beginning when switching to a raw diet, that we made is an easy move from processed to raw with our mixed raw food bundle.
We are very grateful for your high recommendation of ProDog Raw for any one wishing to make that step to a raw diet for their dogs.
Do contact us in the future if you have any questions, we are always willing to help and advise where we can.
Many best wishes
Team ProDog Raw
วันที่ซื้อ: 16/02/2025
0
แบ่งปัน
SW
Shannon Wright
ตรวจสอบ#โดย #Feefo #แล้ว
Billingshurst
1 year ago
ProDog
ProDog Raw
1 year ago
Hi Shannon,
Thank you so much for your five star rating and your comments on your sample pack.
Very much appreciated
Best wishes
Team ProDog Raw
รีวิวสินค้า
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (1)
ProDog
ProDog Raw
1 year ago
Hello Shannon,
That's fabulous news, thrilled that your girls love our raw meals. Loving the photo of them both, very sweet couple. Regarding going off food, some dogs can go fussy after a while on many foods, so below is our behaviourists blog on fussy dogs and if you would like more bespoke support, Caroline would be more than happy to call or email you. https://www.prodograw.com/behaviour/fussy-dog-guide/
Here to support you with orders, nutrition and behaviour if and when you have any questions. Just email in to customer services and they will be in touch promptly.
Many best wishes
Team ProDog Raw
วันที่ซื้อ: 14/02/2025
0
แบ่งปัน
CA
Chris A
ตรวจสอบ#โดย #Feefo #แล้ว
London
1 year ago
Chris A พูดเกี่ยวกับ ProDog Raw ว่าอย่างไร:
Excellent. All good.
ProDog
ProDog Raw
1 year ago
Hi Chris,
Thank you so much for your 5 star rating and kind words. Thrilled your JR loves our treats and his raw meals of beef and Offal.
Best wishes
Team ProDog Raw
ProDog Raw is an innovation when it comes to feeding a BARF raw dog food diet and delivering cutting edge canine nutrition. All of our recipes have been expertly formulated and are proven by results. There are so many working dogs that are already benefiting from our ProDog Raw expertise, discover the difference for yourself…starting today!
ProDog Raw is an innovation when it comes to feeding a BARF raw dog food diet and delivering cutting edge canine nutrition. All of our recipes have been expertly formulated and are proven by results. There are so many working dogs that are already benefiting from our ProDog Raw expertise, discover the difference for yourself…starting today!